Alexander Wolf IV
Davenport,Florida
Summary
Experienced and results-driven retail professional with a strong background in business development, sales, and operations management. Proficient in Microsoft Office, scheduling, customer service, communication, and inventory management.
Overview
6
6
years of professional experience
Work History
General Manager
Marijuana Doctor
10.2023 - Current
- Managed and coordinated administrative and clinical services at our locations in Winter Haven & Zephyrhills, ensuring profitability targets were met and staffing gaps were filled
- Oversaw financial performance of assigned office locations, analyzed KPIs, and developed action plans to improve financial results
- Created and reviewed schedules for doctors and staff to maximize productivity and customer service
- Supervised team members, ensured quality patient care, and monitored customer satisfaction ratings
- Evaluated staff performance, provided feedback and training, and conducted periodic audits
- Trained new staff members and addressed operational questions and issues
- Managed office maintenance, including cleanliness, safety, organization, supplies, and equipment
- Implemented work procedures and standards to improve office efficiency
- Collaborated with other store locations, shared best practices, and contributed to strategic decisions and budget development
- Collaborated with Community Outreach and Local Marketing Manager to plan and execute local events
- Established relationships with local dispensaries, organizations, and medical groups to drive community engagement and patient traffic.
General Manager and Logistics Planning Analyst
Trulieve
08.2018 - 08.2023
- Assisted the Southeast Regional Director in inventory data requests and specialized projects regarding sales, marketing, and budgeting forecasting
- Grouped locations based on category performance and utilized data to define criteria to determine Good/Better/Best
- Evaluated Gross Margin percentages for upcoming promotions
- Created a cadence for reports and use KPIs to gain knowledge on product performance
- Developed a competitive product matrix
- Executed a deep-dive review of competitors categories/products
- Created a 'Control' report to establish a baseline for inventory movement/allocations
- Established and maintain swag product mix and allocation plan
- Visited 126 retail and 4 warehouse locations across the state for product stock evaluations and feedback.
Logistics Planning Analyst
Trulieve
04.2022 - 08.2023
Market Leader
Trulieve
07.2021 - 12.2021
Store Manager
Trulieve
12.2020 - 03.2022
Store Manager
Trulieve
03.2020 - 12.2020
Developmental Manager
Trulieve
01.2020 - 02.2020
Store Coordinator
Trulieve
04.2019 - 12.2019
Patient Consultant
Trulieve
08.2018 - 03.2019
Education
No Degree - Business Administration And Management
University of North Florida
Jacksonville, FLNo Degree -
Pasco Hernando Community College
New Port Richey, FLNo Degree - Business Administration
DeVry University
Downers Grove, ILSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Customer Relations
- Training and Development
- Relationship Building
- Inventory Control
- Employee Scheduling
Accomplishments
- Employee of the Month - Orlando North - January 2019
- Managed scheduling, organizing huddles, helped create, edit, and initiated multiple Standard Operating Procedures that other locations have begun to use as well including:
- Creating a Sales & AOT Tracker used throughout Florida.
- Paperless Check-In Process
- Paychex – Time & Attendance SOP
- Cash handling log development
- Involved in 20+ Grand Openings including my own store in December 2020
- Helped train multiple General Managers, Assistant General Managers, and Developmental Managers who have been hired or promoted by Trulieve.
Timeline
General Manager
Marijuana Doctor
10.2023 - Current
Logistics Planning Analyst
Trulieve
04.2022 - 08.2023
Market Leader
Trulieve
07.2021 - 12.2021
Store Manager
Trulieve
12.2020 - 03.2022
Store Manager
Trulieve
03.2020 - 12.2020
Developmental Manager
Trulieve
01.2020 - 02.2020
Store Coordinator
Trulieve
04.2019 - 12.2019
General Manager and Logistics Planning Analyst
Trulieve
08.2018 - 08.2023
Patient Consultant
Trulieve
08.2018 - 03.2019
No Degree - Business Administration And Management
University of North Florida
No Degree -
Pasco Hernando Community College
No Degree - Business Administration
DeVry University