Alexander Young
Philadelphia,PA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Concentra Urgent Care
Philadelphia, PA
05.2022 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Assistant
AFC Urgent Care
Philadelphia, PA
04.2021 - 07.2022
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Phlebotomist
CSL Plasma Center
Philadelphia, PA
10.2019 - 03.2021
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Provided excellent customer service by responding promptly to inquiries from donors or staff members.
Medical Assistant
Dermatology Partners.
Philadelphia, PA
11.2018 - 06.2019
- Maintained accurate medical records for all patient visits using electronic health records software.
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
- Prepared the exam room prior to patient visits by sterilizing instruments and stocking supplies.
Phlebotomist
American Red Cross
Philadelphia, PA
11.2016 - 09.2018
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Verified collection orders and communicated discrepancies to nurses.
Medical Assistant
Concordia Chiropractic Center
Philadelphia, PA
07.2015 - 09.2016
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant
Maria De Los Santos Health Center
Philadelphia, PA
06.2013 - 11.2015
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
Medical Assistant
Open Healthcare Systems
Philadelphia, Pennsylvania
12.2012 - 05.2013
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Education
Medical Assistant
Kaplan Career Institute
Philadelphia, PA01-2012
High School Diploma -
Simon Gratz High Scool
Philadelphia, PA06-1998
Skills
- Phlebotomy
- Electronic medical records (Epic)
- Patient assessment
- Medical terminology
- Customer relationship management (CRM)
- Certified in basic life support (BLS)
- Medical billing and coding
- Clinical and administrative support
Timeline
Medical Assistant
Concentra Urgent Care
05.2022 - 02.2025
Medical Assistant
AFC Urgent Care
04.2021 - 07.2022
Phlebotomist
CSL Plasma Center
10.2019 - 03.2021
Medical Assistant
Dermatology Partners.
11.2018 - 06.2019
Phlebotomist
American Red Cross
11.2016 - 09.2018
Medical Assistant
Concordia Chiropractic Center
07.2015 - 09.2016
Medical Assistant
Maria De Los Santos Health Center
06.2013 - 11.2015
Medical Assistant
Open Healthcare Systems
12.2012 - 05.2013
Medical Assistant
Kaplan Career Institute
High School Diploma -
Simon Gratz High Scool
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