Alexandera Goetz
Othello
Summary
Results-driven emergency response professional skilled in managing high-pressure situations while delivering critical information to first responders. Expertise in coordinating communication and prioritizing tasks ensures effective emergency service delivery. My strong collaboration skills foster teamwork to enhance community safety and improve response outcomes.
Overview
4
4
years of professional experience
Work History
911 Emergency Dispatcher
Moetivations
Moses lake
08.2025 - Current
- Managed emergency calls and provided critical information to first responders.
- Coordinated communication between callers and emergency services for effective response.
- Monitored radio traffic to ensure timely updates during emergencies.
- Received incoming calls from the public and determined the nature of the emergency.
EMT
Lifeline Ambulance
01.2025 - 11.2025
- Working in a team to provide Emergency Medical Treatment to Grant County
- Operating using radio communications
- Operating based on a set of protocols and guidelines to ensure the appropriate service to the patients we serve.
Assistant General Manager
Wendys
06.2024 - 09.2024
- Overseeing a team of employees while managing daily operations
- Creating scheduling based on current sales and forecasting
- Managing inventory and ordering
- Interviewing and hiring while focusing on employee retention
- Ensuring the establishment was up to state and local protocols
Dispatcher
Basin Refrigeration and Heating
11.2023 - 06.2024
- Working with a team answering phones and assigning the appropriate response determined by the customers complaint
- Dispatching the appropriate response while waying in on the severity of the customers complaint.
- Creating reports and presenting them to supervisors for them to review and share with there employees
Dispatcher
MACC 911 (Multi Agency Communications Center)
05.2022 - 11.2023
- Working efficiently in a fast paced high stress environment while keeping a professional demeanor
- Multitasking and prioritizing quickly to achieve the task place before me in a timely manner
- Working with my peers to provide the best service to public safety units and my community
Education
Graduated -
Lifeline Ambulance Emt Class
Wenatchee, WA11-2024
Graduated -
Royal High School
Royal City, Wa06-2021
Skills
- Proficiency in Microsoft Office
- Ability to prioritize in high stress situations
- Problem solving
- Multitasking and organization
- Communication
- Enjoys working in a team environment
- Attention to detail
- Critical thinking
- Ability to navigate and learn different computer and telephone systems
AWARDS AND ACHIEVEMENTS
- EVIP 2026
- Supraglotic Airway Endorsement
- NREMT Certification 2025
- Telecommunication One & Two 2025
- BLS Heartsaver 2024
- CPR, AED, First Aid Certification 2022
- Royal High School Varsity Golf 2019
- Royal High School Honor Society
Timeline
911 Emergency Dispatcher
Moetivations
08.2025 - Current
EMT
Lifeline Ambulance
01.2025 - 11.2025
Assistant General Manager
Wendys
06.2024 - 09.2024
Dispatcher
Basin Refrigeration and Heating
11.2023 - 06.2024
Dispatcher
MACC 911 (Multi Agency Communications Center)
05.2022 - 11.2023
Graduated -
Lifeline Ambulance Emt Class
Graduated -
Royal High School