SEEKING NEW EMPLOYEMENT. Given the opportunity, I will use my PASSION for sales and customer relations to DELIVER new business and RETAIN your loyal customers.
Overview
13
13
years of professional experience
Work History
Account Manager
EVOLVE GLOBAL LOGISTICS LLC
12.2021 - 07.2023
Provided extensive support in sales, technical and business areas to key accounts.
Worked with customers to develop strategic business and account plans.
Developed and implemented strategies to increase client retention.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Business Development Representative
EMERGE TECH LLC
11.2020 - 11.2021
Qualified leads, built relationships and executed sales strategies to drive new business with clients ranging from $100k-$5M annual transportation spend.
Proven experience and knowledge in pricing and analytics utilizing software including DAT, ITS and various TMS systems.
Collaborated with internal teams to develop account strategy.
Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
Responsible for training afterhours assistance.
Co-Founder/Owner
GLOBAL FREIGHT TEAM LLC
11.2017 - 11.2020
Direct marketed and managed 20+ clients with annual revenue ranging from $100K to $5M in transportation spend
Responsibilities included general office duties such as accounting and bookkeeping
Responsible for daily client interaction sales and providing strategic customer solutions to increase efficiency throughout the workplace
Worked with TL and Partial TL carriers to ensure quality service from pick up to delivery
Other basic duties include prospecting new clients using proven sales strategies to obtain new business
Account Executive
SHIPPERS CHOICE GLOBAL INC (PERMANANTLEY CLOSED)
01.2017 - 11.2017
Direct marketed and managed 20+ clients with annual revenue ranging from $100K to $5M in transportation spend
Responsibilities included LTL, full truck load, expedited, and intermodal shipments
I was also involved in supply chain management and warehousing
Incorporated strategic sales tactics such as cold calling, email blasts, conference calls and client appointments to run a successful book of business yielding in on average $185,000 in gross revenue per month and a 10% profit margin
Salary + Commission based compensation logistics specialist, TEAM
Account Manager
TEAM EALGE LOGISTICS INC (PERMANATLEY CLOSED)
01.2016 - 01.2017
Developed deep knowledge of customer businesses and relationship to company objectives.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Analyzed key competitors to respond to competitive threats.
Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Sales Manager
REFLEX LOGISTICS (PERMANANTLEY CLOSED)
06.2015 - 01.2016
Responsible for sales team management, sales forecasting
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Established and cultivated solid business relationships with new or existing customers.
Resolved customer issues quickly to close deals and boost client satisfaction.
Senior Logistics Specialist
GLOBALTRANZ ENTERPRISES INC
12.2013 - 04.2015
Implemented and developed supply chain strategies to optimize efficiency.
Negotiated contracts to secure favorable rates and terms.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Studied data to identify trends and patterns in transportation activity.
Sales Associate
WIRELESS EVEOLUTION BY SPRINT
03.2013 - 08.2013
Provided positive first impressions to welcome existing, new, and potential customers.
Generated new sales leads to achieve and exceed monthly sales goals.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Managed returns, exchanges and refunds in accordance with store policy.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
DIAMOND WIRELESS BY VERIZON
06.2012 - 03.2013
Generated new sales leads to achieve and exceed monthly sales goals.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Managed efficient cash register operations.
Sales Associate
DIGITELL WIRELESS BY VERIZON
01.2011 - 01.2012
Greeting and interacting with customers in a positive manner to bring in revenue.
Generated new sales leads to achieve and exceed monthly sales goals.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Education
High School Diploma -
Cactus High School
6330 W Greenway Rd, Glendale, AZ 85306
2009
Skills
Telecommunications Business to Business sales
Business Development
Customer-centered orientation and customer retention focused
Business Negotiation
Strategic Planning
Cold Calling
Leadership Development training
Trend Forecasting
Microsoft Word/ 75 wpm
Managing Multiple Tasks
REFERENCES
William Murphy - GlobalTranz Enterprises Inc - 904-716-7812
Austin Beardsley - Emerge Tech LLC - 262-370-8137
Santi Wright - Built Wright LLC - 480-479-4017
Kenny Prizler - Blue Cross Blue Shield - 319-621-0788
Timeline
Account Manager
EVOLVE GLOBAL LOGISTICS LLC
12.2021 - 07.2023
Business Development Representative
EMERGE TECH LLC
11.2020 - 11.2021
Co-Founder/Owner
GLOBAL FREIGHT TEAM LLC
11.2017 - 11.2020
Account Executive
SHIPPERS CHOICE GLOBAL INC (PERMANANTLEY CLOSED)
01.2017 - 11.2017
Account Manager
TEAM EALGE LOGISTICS INC (PERMANATLEY CLOSED)
01.2016 - 01.2017
Sales Manager
REFLEX LOGISTICS (PERMANANTLEY CLOSED)
06.2015 - 01.2016
Senior Logistics Specialist
GLOBALTRANZ ENTERPRISES INC
12.2013 - 04.2015
Sales Associate
WIRELESS EVEOLUTION BY SPRINT
03.2013 - 08.2013
Sales Associate
DIAMOND WIRELESS BY VERIZON
06.2012 - 03.2013
Sales Associate
DIGITELL WIRELESS BY VERIZON
01.2011 - 01.2012
High School Diploma -
Cactus High School
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