Dax Gorringe

Account Manager and Contact Center Solutions Lead Generation. Successfully understanding each customers environment to identify customers needs and propose solutions that will accelerate their success. Hard-Working, result driven, and working personally with all clients to ensure the best support possible.

• Developed and maintained relationships with potential customers through phone conversations.
• Conducted research to identify new business opportunities.
• Scheduled appointments for customers based on their availability.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Negotiated contracts with clients to maximize profitability.
• Reported any technical problems encountered while taking calls to the IT department.

• Combined marketing and social media management skills to architect and enhance company social media presences, including interacting with customers, promoting brand-focused interactive and engaging content, and expanding opportunities for revenue
• Worked with social media team members to create innovative social media campaigns.

• Would take over costumers accounts to market and draw traffic through their profile for a bigger reach.