Alexandra Aguilar
Irving,TX
Summary
Hardworking and reliable Sales Associate focused on going above and beyond to support team and serve guests to increase profits. Always motivated to continue to learn and grow.
Overview
5
5
years of professional experience
Work History
Crew Trainer
Sprinkles Cupcakes
06.2021 - 08.2023
- Collaborated with management to identify areas of improvement and develop comprehensive training programs
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks
- Trained and mentored new personnel hired to fulfill various roles, including general mangers
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members
Sales Associate
Dillard's
06.2019 - 06.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Promoted store loyalty credit card program to customers, resulting in being ranked number one in membership sign-ups across all Dillard's in the US
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions
Sales Associate
Bath and Body works
12.2018 - 07.2019
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that impacted customer satisfaction
- Promoted credit and loyalty programs during customer interactions
Intern
City Hall
06.2018 - 08.2018
- Created and presented a Disaster Recovery Tabletop Script to top management
- Updated the City of Dallas future Intranet
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
Education
Bachelor of Science - Information Technology
Texas A&M University - Central Texas
Killeen, TX11.2025
Associate of Science -
Dallas Community College
Dallas, TX06.2023
Skills
- Fluent in Spanish and English
- Team Leadership
- Coaching and Mentoring
- Guest Relations
- Time management
- Strategic Thinking
- Growth-mindset
Timeline
Crew Trainer
Sprinkles Cupcakes
06.2021 - 08.2023
Sales Associate
Dillard's
06.2019 - 06.2020
Sales Associate
Bath and Body works
12.2018 - 07.2019
Intern
City Hall
06.2018 - 08.2018
Bachelor of Science - Information Technology
Texas A&M University - Central Texas
Associate of Science -
Dallas Community College
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