Alexandra Aguilar
Westminster,CA
Summary
A dedicated and analytical graduate with a Bachelor's degree in Business Economics. Skilled in performance evaluation and fostering positive relationships, showcasing a commitment to excellence and operational efficiency. Seeking to leverage academic background and practical skills in a dynamic business environment.
Overview
5
5
years of professional experience
Work History
CR ATTRACTIONS
Disneyland Resort
10.2021 - Current
- Executed plans for emergencies such as power outages or mechanical malfunctions in order to minimize guest concerns
- Resolved guest concerns quickly and efficiently in a professional manner
- Managed wait times effectively by implementing efficient boarding procedures and maintaining consistent ride operation speeds.
- Ensured the safety of all guests by closely monitoring attraction operations and responding quickly to any issues or concerns.
- Contributed to a positive work environment by collaborating effectively with team members and supervisors.
CUSTOMER SERVICE CASHIER
AMC
06.2019 - 08.2021
- Maintained high standards of customer service during high-volume, fast-paced operations
- Performed store opening and closing duties as required
- Built positive relationships with customers by providing friendly and helpful service
- Supervised others and provided on-the-job training.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
BACHELOR OF ARTS (B.A.) IN BUSINESS ECONOMICS -
California State University
Long Beach, CA05.2024
Skills
- Performance Evaluation
- Attraction Operations
- Problem Solving
- Adaptability and Flexibility
- Attention to detail
- Customer Service
- MS Excel
Languages
Spanish
Professional Working
Timeline
CR ATTRACTIONS
Disneyland Resort
10.2021 - Current
CUSTOMER SERVICE CASHIER
AMC
06.2019 - 08.2021
BACHELOR OF ARTS (B.A.) IN BUSINESS ECONOMICS -
California State University