Alexandra Arias
Marlborough,MA
Summary
Motivated sales associate with extensive experience in customer service and sales. Proven ability to drive sales growth and enhance customer buying experiences. Recognized for elevating company visibility within target markets.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
PCA/Home Health Aide
All At Home Healthcare
Marlborough, Massachusetts
07.2025 - Current
- Supported clients in bathing, dressing, grooming, and personal care to enhance comfort and dignity.
- Facilitated client independence by providing necessary assistance and support in daily activities. while ensuring safety in their homes.
- Supported mobility transfers and implemented fall prevention strategies.
- Monitored and reported changes in client conditions effectively.
- Provided timely medication reminders to enhance adherence.
- Offered companionship and emotional support to improve quality of life.
- Transported clients to appointments and managed errands to enable access to essential services.
PCA
Tempus Unlimited
01.2021 - 06.2025
- Facilitated personal care activities, promoting dignity and comfort for patients during showering, dressing, eating, and mobility.
- Contributed to care planning, improving support strategies tailored to individual patient needs.
- Executed therapy plans, supporting individuals with dementia and behavioral challenges in achieving greater independence and quality of life.
- Monitored and reported changes in patients' conditions to inform care adjustments.
Sales Associate / Sales Lead
Pandora Jewelry
10.2022 - 01.2024
- Set sales quotas to drive team productivity and meet company objectives.
- Monitored sales performance and addressed issues to sustain team momentum.
- Trained new sales team members to improve product knowledge and drive sales performance.
- Answered inquiries from sales staff to ensure effective support and facilitate success.
- Completed sales reports and administrative tasks to ensure accurate record-keeping.
- Escalated customer service issues to appropriate channels for timely resolution.
Cashier Team Lead
TJ Max
10.2018 - 01.2021
- Provided exceptional customer service by creating a welcoming environment for all customers.
- Processed layaway transactions, returns, and merchandise exchanges for customers.
- Coordinated with multiple departments to enhance interdepartmental communication and collaboration.
- Managed computer software systems for efficient data entry and accurate written communication.
Date Entry Clerk
Diamond Crystal Brands
02.2018 - 09.2018
- Utilized Microsoft Word and Excel for efficient document management.
- Updated graphs, tables, and files with current data to streamline daily operations.
- Tracked and logged product waste during downtime to reduce resource loss.
- Recorded machine downtime and analyzed causes to improve operational efficiency.
- Learned equipment functionalities for accurate information updates. for effective information updates.
Team Leader
Sas Retail Merchandising
05.2017 - 01.2018
- Designed interactive displays and arranged items to boost customer engagement and maximize sales potential.
- Displayed signage for products and sales promotions to increase visibility and attract customer interest.
- Organized inventory systematically and updated store spreadsheet to maintain accuracy and streamline stock management.
- Located and organized inventory efficiently to ensure timely restocking.
Education
High School Diploma - Hotel Management Business
Madison Park
Boston Ma 06-2010
Skills
- Personal care assistance
- Patient care training
- Feeding assistance
- Behavioral management
- Medical terminology expertise
- Compassionate care
- Compassionate support
Languages
Spanish
Languages
Spanish
Professional
Certification
- Hotel Management Business
Timeline
PCA/Home Health Aide
All At Home Healthcare
07.2025 - Current
Sales Associate / Sales Lead
Pandora Jewelry
10.2022 - 01.2024
PCA
Tempus Unlimited
01.2021 - 06.2025
Cashier Team Lead
TJ Max
10.2018 - 01.2021
Date Entry Clerk
Diamond Crystal Brands
02.2018 - 09.2018
Team Leader
Sas Retail Merchandising
05.2017 - 01.2018
High School Diploma - Hotel Management Business
Madison Park