Alexandra Arient
Novato,CA
Summary
Baskin Engineering student at UC Santa Cruz with a passion for learning and exploring new technologies. Pursuing dual degrees in Network and Digital Technology (B.A.) and Applied Mathematics (B.S.) with an expected graduation date of June 2026. Skilled in quality assurance testing, Agile methodologies, and UI/UX design. Proficient in designing test plans, executing manual and automated tests, and collaborating closely with development teams to ensure software reliability. Thrives in collaborative environments, driven by curiosity and a commitment to excellence, constantly seeking opportunities to enhance technical expertise.
Overview
4
4
years of professional experience
3
3
Certification
Work History
IT Intern
Berkshire Hathaway Homestate Companies
09.2022 - Current
- Delivered assistance and support for team-based IT projects.
- Develop and execute comprehensive quality assurance test scripts to assess software functionality and performance.
- Conduct manual testing of functional features and user interface elements, identifying and documenting defects for developers.
- Collaborate with development teams to triage and resolve bugs, enhancing user experience and system reliability.
- Assist in program increment planning, coordinating logistics across multiple offices and contributing to strategic sprint objectives.
- Participated in cybersecurity awareness training, enhancing IT team's preparedness against potential cyber threats.
Foundations of Insurance Student Ambassador
MedPro Group
02.2023 - Current
- Represent MedPro Group at UC Santa Cruz and partner campuses, facilitating information sessions and guiding prospective students through program details.
- Leverage insurance industry knowledge to mentor peers and share best practices, enhancing participant engagement and satisfaction.
User Support Manager
PilotCity
09.2022 - 09.2023
- Solicit and analyze user feedback to identify usability issues, report bugs, and collaborate with product teams on UI enhancements.
- Develop support materials and conduct troubleshooting sessions, improving customer satisfaction and reducing resolution times.
Rotational Intern
Berkshire Hathaway Homestate Companies
07.2022 - 09.2022
- Underwriting: Analyze risk factors and evaluate workers’ compensation policy applications in collaboration with underwriting professionals.
- UI/UX: Perform end-user testing and collect feedback to inform interface improvements; propose design enhancements aligned with user preferences.
- Agile Project Management: Create and refine user stories, estimate story points using Azure DevOps, and participate actively in sprint planning, stand-ups, and retrospectives.
Success Manager
PilotCity
07.2022 - 09.2022
- Oversaw student-centered projects by coordinating internships and monitoring progress, ensuring positive outcomes and timely deliverables.
- Organized virtual and in-person events to foster community engagement and support student development initiatives.
Swim Instructor
British Swim School
03.2021 - 06.2021
- Taught water safety and swimming skills to children aged 18 months–13 years, promoting confidence and proper technique.
Product Design Intern (iOS)
Pupil
11.2020 - 04.2021
- Designed and prototyped mobile user interfaces in Figma, iterating on feedback to refine workflows and visual elements.
- Collaborated with cross-functional teams to brainstorm and implement UI solutions, enhancing usability and user satisfaction.
Student Clerk
Contra Costa County
11.2020 - 11.2020
- Assisted with voter check-in and maintained safety protocols at polling sites for the 2020 presidential election and 2022 Primary elections. I worked to keep the facility safe and sanitized during the height of the COVID-19 pandemic and helped check in hundreds of voters.
Coding Intern
PilotCity
06.2020 - 08.2020
- Developed a social blog platform with Node.js and Firebase, implementing features for user authentication, content creation, and moderation.
Sustainability Intern
PilotCity
06.2020 - 08.2020
- Co-designed a website and mobile application advocating electric vehicle adoption in partnership with MCE Energy, emphasizing environmental benefits and user-centric design.
Education
Bachelor of Arts - Network and Digital Technology
University of California, Santa Cruz
06.2026
Bachelor of Science - Applied Mathematics
University of California, Santa Cruz
06.2026
Skills
- Student engagement
- Student mentoring
- Initiative-taking
- Event coordination
- Data entry
- Team collaboration
- Quality assurance testing
- Agile methodology
- Programming languages (Python, C, C, Verilog, MATLAB)
- Google suite and Microsoft 360 proficiency
Certification
Communicating with Confidence; Customer Service Foundations; Figma for UX Design
Accomplishments
- Collaboration Shared Value Award (BHHC): Selected by my colleagues as a nominee for the Collaboration Shared Value Awards for the month of September 2022, recognizing my commitment to effective teamwork and cooperative achievements.
- PG&E Asian Employee Resource Group Scholarship: One of the 10 people awarded in 2021 a $2500 scholarship from one of California's largest energy distributors to pursue a bachelor's degree in a STEM-related field.
- Scholarship Altair (Clayton Valley Charter High School): The highest award a student at Clayton Valley can achieve are the Altairs (Scholarship, Service, Leadership and Grand Altair). They were established by the first graduating class from Clayton Valley - the class of 1960. The awards are named after the Altair, which is the brightest star in the Constellation Aguila, the Eagle.
Affiliations
- Berkshire Hathaway Homestate Companies
Languages
English
Native or Bilingual
Spanish
Elementary
Software
SQL Server Management Studio
Salesforce
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