Alexandra Becerra
Aurora,IL
Summary
Dependable lead cashier with experience supporting high-traffic front-end operations in retail. Skilled in register operations, return management, and team coordination. Trained new hires, assisted management with staff improvement efforts, and helped maintain efficient daily coverage. I'm interested in exploring new professional opportunities where I can expand my experience plus develop new skills. I'm ready to learn and take on new responsibilities, and contribute to a new team.
Overview
2
2
Languages
2
2
years of professional experience
Work History
lead cashier & customer service
Menards
Batavia, Illinois
05.2025 - Current
- Processed customer transactions on front-end registers using Menards POS systems.
- Handled returns, exchanges, and refund requests following Menards' policies.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Supported team coverage during busy periods across Menards front-end stations.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Sales Associate
Abercrombie & Fitch
Aurora, Illinois
11.2024 - 01.2025
- Greeted shoppers and delivered friendly service on Abercrombie & Fitch sales floor.
- Assisted customers with product selection, sizing, and style recommendations.
- Addressed customer inquiries regarding products, pricing, and store policies to enhance the shopping experience.
- Resolved customer complaints professionally, ensuring customer satisfaction and loyalty.
- Folded apparel neatly to maintain an organized sales floor,, stocked, and replenished apparel across the sales floor and fitting rooms.
Education
High School Diploma -
West Aurora Highschool
1201 W New York St, Aurora, IL 6050605-2025
Skills
- POS operation
- Register operations
- Front end operations
- Cash handling
- Return management
- Refund processing
- Inventory stocking
- Customer service
- Team coordination
- Staff development
- Attention to detail
- Conflict resolution
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
lead cashier & customer service
Menards
05.2025 - Current
Sales Associate
Abercrombie & Fitch
11.2024 - 01.2025
High School Diploma -
West Aurora Highschool