Alexandra Bedrio
Scottsdale,AZ
Summary
Adept at navigating complex operational landscapes, I elevated Advance Dx's efficiency through strategic logistics and operations management. My leadership not only streamlined SOPs but also fostered a culture of teamwork and conflict resolution, ensuring a cohesive, productive environment. My approach blends rigorous business analysis with empathetic employee relations, driving both growth and compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Advance Dx
Scottsdale, Arizona
09.2022 - Current
- Oversaw financial management, budget management, accounting and payroll activities.
- Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
- Addressed customer concerns with suitable solutions.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Shift Lead
Nekter Juice Bar Inc.
Scottsdale, AZ
07.2019 - 07.2021
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Resolved customer complaints and reported issues to senior management.
- Trained new employees on company policies, operational procedures, and customer service standards.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05-2022
Skills
- Logistics management
- Operations management
- Staff development
- Business analysis
- Marketing
- Document control
- Invoice processing
- Employee relations and conflict resolution
- Budget development and management
- Problem-solving
- Team building/leadership
- Regulatory compliance
Certification
- ASU's Digital Marketing Global Career Accelerator Certificate
- University of Ohio Mini MBA
Affiliations
- Junior League of Phoenix - Live & Learn Chair 2024-2025
Timeline
General Manager of Operations
Advance Dx
09.2022 - Current
Shift Lead
Nekter Juice Bar Inc.
07.2019 - 07.2021
Bachelor of Science - Psychology
Arizona State University