Summary
Overview
Work History
Education
Skills
Timeline
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ALEXANDRA BERGOINE

ALEXANDRA BERGOINE

New Smyrna Beach,FL

Summary

Knowledgeable and dedicated customer service professional with extensive educational experience in the IT industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Detail-oriented team player with strong organizational skills. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking and passionate job seeker with strong organizational skills eager to secure a position in the IT field. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Client Receptionist/ Marketing Assistant

Edge Fit Chiropractic
Edgewater, Florida
07.2022 - Current
  • Greet and welcome patients, input client information, manage doctor’s calendar, conduct customer invoices and payments, create marketing posts, events, and specials, while managing social media accounts for the company.

Data Entry Specialist

Diabetic Inc, Centerplate
Jacksonville, Sunrise, Florida
01.2016 - 01.2018
  • Input important client information including health information as well as entering in customer orders into computer systems
  • Skills: Microsoft Excel
  • Data Entry
  • Microsoft Access
  • Databases
  • Customer

Customer Service Associate

Centerplate
Sunrise, Florida
01.2012 - 01.2016
  • Personal Assistant for clients in the suite levels for special Events and Florida Panther hockey games at the BB&T Center
  • Responsibilities included ensuring clients had an exceptional customer experience by providing white glove service in a fast-paced environment.

Education

Bachelor of Science - Information Technology

Nova Southeastern University
Fort Lauderdale, FL
05.2020

Master of Science - Computer Science

Nova Southeastern University
Fort Lauderdale, FL
06.2022

Skills

  • Office Administration
  • Customer Consulting
  • Schedule Management
  • Data Entry
  • Team Leadership
  • Social Media Oversight
  • Customer Engagement
  • Microsoft Office
  • Marketing
  • Customer Relations
  • Java, Python, Ruby, C, C Databases: Oracle, SQL, MySQL
  • Web Development: JavaScript, CSS, HTML Tools/Frameworks: GitHub, Wireshark,

Timeline

Client Receptionist/ Marketing Assistant

Edge Fit Chiropractic
07.2022 - Current

Data Entry Specialist

Diabetic Inc, Centerplate
01.2016 - 01.2018

Customer Service Associate

Centerplate
01.2012 - 01.2016

Bachelor of Science - Information Technology

Nova Southeastern University

Master of Science - Computer Science

Nova Southeastern University
ALEXANDRA BERGOINE