Alexandra Blue-Epps
Kalamazoo,MI
Summary
Experienced healthcare professional with a strong background in patient care. Eager to make a valuable contribution to a dynamic team. Recognized for reliability and adaptability in meeting the ever-changing needs of patients, while consistently upholding high standards of care. Possesses excellent communication abilities and a collaborative spirit, fostering a supportive environment for both patients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Team Assistant
Fresenius Medical Care
08.2022 - Current
- Coordinating patient care and ensuring an outstanding patient experience
- Field referrals from both internal and external sources, contact patients and physicians promptly regarding followup, and inform patients on the various types of dialysis with an personalized plan that fits their lifestyle
- Schedules appointments and places appointment reminder calls; including scheduling appointments for access placement and removal, follow-ups on referrals, and coordinating transportation as needed
- Establishing and maintaining Excel spreadsheets for staff PTO, clinic staffing requirements, and patient training
- Track patient needs; including immunization deadlines, monthly needed medications, and hospitalizations
- Perform venipunctures for lab testing
Personal Assistant/House Manager
Private Household
01.2022 - 08.2022
- Organized and maintained appointments, incoming emails and calls, often corresponding on behalf of the household owner
- Managed a broad range of responsibilities that allowed the household owner more time for family activities, networking events, worry-free travel and leisure pursuits
- Designed organizational solutions for computer files; business, financial and household records; and physical spaces such as home offices, closets and playrooms
Assistant Teacher
Community Action Agency of South Central Michigan
10.2019 - 08.2021
- Documentation for 20+ children
- Promoted language development skills through reading and storytelling
- Engaged with children individually to meet their emotional and physical needs
- Worked with team members to evaluate children's progress and recommend appropriately
Education
Western Michigan University
Kalamazoo, MI01-2027
Skills
- Basic life support
- Compassionate care
- Patient confidentiality
- Clinical assessment
- Willingness to learn
- Teamwork and collaboration
- Attention to detail
- Time management
- Problem-solving abilities
- Adaptability and flexibility
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Care Team Assistant
Fresenius Medical Care
08.2022 - Current
Personal Assistant/House Manager
Private Household
01.2022 - 08.2022
Assistant Teacher
Community Action Agency of South Central Michigan
10.2019 - 08.2021
Western Michigan University