Dana Neil
American Fork
Summary
Young professional pursuing a bachelor's degree in neuroscience with extensive healthcare experience at Intermountain Healthcare and Wasatch Behavioral Health. Proficient in social media marketing, patient care, and customer service. Skilled in American Sign Language, enhancing communication with diverse patient populations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Team Assistant
Wasatch Behavioral Health
08.2025 - Current
- Checking in clients for appointments, ensuring the proper paperwork has been completed
- Managing schedules for multiple providers by scheduling clients, lunches, and other events
- Ensuring office space is clean, tidy, and welcoming
- Verifying insurance eligibility
- Making and answering phone calls and emails
Pediatric Psychiatric Technician
Intermountain Healthcare
04.2024 - 04.2025
- Work with providers, therapists, and nurses to ensure the safety of patients
- Performing environmental safety management checks to ensure patient security
- Performing vitals checks, distributing meals, and teaching therapy groups
- De-escalating agitated and/or dysregulated patients
- Occasionally assisting other units, such as the Medical-Surgical and Emergency Departments
Broista (Barista)
Dutch Bros Coffee
04.2024 - 08.2024
- Pulling espresso shots to create lattes, mochas, and other drinks
- Remembering recipes and rules for various types of drinks
- Facing and interacting with customers
- Taking orders and handling POS systems
Cashier Assistant
Costco Wholesale
08.2023 - 02.2024
- Handling large and small cash and credit transactions
- Keeping track of inventory and item availability
- Cross-training in Tire Shop, Bakery, and Merchandising
Student Administrative Assistant
BYU Center for Language Studies
07.2023 - 09.2023
- Managing the general office environment, including stocking supplies
- Answering phone calls, emails, and helping walk-ins
- Scheduling and administering examinations and inputting results
- Organizing events and dinners
- Corresponding with students, professors, and other offices as needed
Sales Associate
TJMaxx
08.2022 - 02.2023
- Ensuring shelves and merchandise are neat and easy to browse
- Advising customers on fashion, decor, etc
- Processing cash and credit transactions through POS systems
Social Media Influencer
Youth Marketing Corporation
04.2022 - 12.2022
- Creating content for social media sites, including TikTok and Instagram
- Keeping up with content trends and understanding algorithms
- Promoting brands to boost engagement among specific demographics
Admissions Recruiter
BYU Admissions
08.2021 - 05.2022
- Scheduling campus tours and meetings with admissions advisors
- Introducing prospective students to BYU by showing them around the campus
- Answering questions about life at BYU, application questions, etc
- Answering emails and phone calls, addressing a variety of issues
- Creating social media content for Instagram, Facebook, TikTok, and Email Campaigns
Education
Bachelor of Science - Neuroscience
Brigham Young University
Provo, UTSkills
- Microsoft Office
- Google Workspace
- Canva
- scheduling
- Event organizing
- Meeting organizing
- Data entry
- Customer service
- Patient care
- Food handler's license
- Social media marketing
- American Sign Language
- Office administration
- Patient safety
- Schedule management
- Environmental safety
- Crisis intervention
- Basic life support
- Healthcare software
Certification
- AHA Basic Life Support
Timeline
Care Team Assistant
Wasatch Behavioral Health
08.2025 - Current
Pediatric Psychiatric Technician
Intermountain Healthcare
04.2024 - 04.2025
Broista (Barista)
Dutch Bros Coffee
04.2024 - 08.2024
Cashier Assistant
Costco Wholesale
08.2023 - 02.2024
Student Administrative Assistant
BYU Center for Language Studies
07.2023 - 09.2023
Sales Associate
TJMaxx
08.2022 - 02.2023
Social Media Influencer
Youth Marketing Corporation
04.2022 - 12.2022
Admissions Recruiter
BYU Admissions
08.2021 - 05.2022
Bachelor of Science - Neuroscience
Brigham Young University