Medical Coordinator
OBGYN Associates of North Atlanta
11.2024 - Current
- Maintain accurate patient databases and medical records; coordinate appointment scheduling and process new patient intake efficiently.
- Verify patient insurance coverage and complete related administrative tasks with accuracy and attention to detail.
- Manage incoming faxes accurately, communicate with insurance providers regarding patient status, and relay information to manager.
- Respond promptly to patient inquiries via phone, providing courteous and professional assistance.
- Cultivate a welcoming environment by addressing patient inquiries with empathy, enhancing overall patient satisfaction and trust.
- Communicate with hospital to schedule follow up appointments for post-op and postpartum patients.
- Maintain the cleanliness of the office and ensure quality customer service.