Christina Henry
Grayson,GA
Summary
Experienced with patient care coordination, ensuring efficient communication and smooth operations. Utilizes organizational and multitasking skills to support medical teams and improve patient outcomes. Track record of proactive problem-solving and effective collaboration in fast-paced healthcare settings.
Overview
9
9
years of professional experience
Work History
Medical Coordinator
Aids Healthcare Foundation
Atlanta,GA
08.2025 - Current
- Coordinated patient care plans with multidisciplinary teams to enhance treatment outcomes.
- Managed scheduling and logistics for medical appointments, ensuring timely access to healthcare services.
- Developed and implemented operational protocols to streamline administrative processes in clinical settings.
- Trained and mentored new staff on best practices for patient coordination and information management.
- Facilitated communication between patients and healthcare providers to optimize service delivery.
Triage Medical Assistant
ROSWEll PEDIATRICS CENTER, GA
GA
01.2025 - 05.2025
- Coordinated patient intake processes for efficient triage and care delivery.
- Managed electronic health record updates, ensuring accuracy and compliance with protocols.
- Trained new staff on best practices in patient assessment and documentation procedures.
- Assisted in the development of triage protocols to enhance patient flow and satisfaction.
Patient Coordinator
AUSTIN BRIGHTMAN, ROSWELL, GA
ROSWELL, GA
05.2020 - 07.2024
- Coordinated patient scheduling to optimize office workflow and reduce wait times.
- Managed communication between patients and healthcare providers to enhance service delivery.
- Led training programs for new staff, improving team performance and patient care standards.
- Oversaw inventory management of medical supplies, ensuring availability and compliance with regulations.
- Analyzed workflow processes, identifying areas for improvement that increased operational efficiency.
- Ensured accurate record-keeping by meticulously documenting patient information, medical histories, and treatment plans.
Urgent Care Supervisor
Piedmont Urgent Care By Wellstreet
Bethlehem,GA
05.2021 - 06.2022
- Supervised daily operations to ensure efficient patient care delivery.
- Trained and mentored staff on best practices and clinical protocols.
- Implemented process improvements that enhanced workflow efficiency.
- Coordinated scheduling of medical personnel to optimize coverage and service levels.
- Monitored inventory management, ensuring availability of medical supplies and equipment.
- Conducted performance evaluations to support team development and accountability.
Medical Records and Health Information Technician
Loganville Pediatrics
Loganville, GA
05.2017 - 05.2021
- Managed patient records using Electronic Health Record (EHR) systems to ensure data accuracy and compliance.
- Streamlined medical coding processes, improving efficiency in billing and insurance claims submissions.
- Collaborated with healthcare providers to maintain up-to-date patient information and support quality care delivery.
- Trained new staff on health information protocols and EHR system navigation for enhanced operational effectiveness.
- Conducted regular audits of medical records to ensure adherence to HIPAA regulations and internal policies.
- Implemented process improvements that reduced record retrieval times, enhancing service speed for patients and providers.
- Developed training materials for staff on best practices in health information management and confidentiality protocols.
Education
Bachelor - International Business Management
SOUTHERN NEW HAMPSHIRE
10.2025
Associates - Nursing
Everest Institute
Norcross, GA10.2007
Skills
- HIPAA compliance
- Patient confidentiality
- Verbal communication
- Clinical documentation
- Healthcare administration
- Project oversight
- Medical terminology proficiency
- Healthcare delivery
- Teamwork
- Teamwork and collaboration
- Problem-solving
Timeline
Medical Coordinator
Aids Healthcare Foundation
08.2025 - Current
Triage Medical Assistant
ROSWEll PEDIATRICS CENTER, GA
01.2025 - 05.2025
Urgent Care Supervisor
Piedmont Urgent Care By Wellstreet
05.2021 - 06.2022
Patient Coordinator
AUSTIN BRIGHTMAN, ROSWELL, GA
05.2020 - 07.2024
Medical Records and Health Information Technician
Loganville Pediatrics
05.2017 - 05.2021
Bachelor - International Business Management
SOUTHERN NEW HAMPSHIRE
Associates - Nursing
Everest Institute