Lazara Cachupin
Miami
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Medical Coordinator
New Life Plastic Surgery
Miami
01.2021 - 11.2025
- Coordinated patient scheduling and managed appointments for surgical procedures.
- Ensured compliance with health regulations and maintained patient confidentiality.
- Communicated effectively with medical staff regarding patient care and treatment plans.
Front Desk Receptionist
Hotel Belleza
Miami Beach
01.2020 - 08.2022
- Answered phone calls and handled guest inquiries promptly.
- Managed check-in and check-out procedures efficiently.
- Greeted guests warmly upon arrival at Hotel Belleza.
- Coordinated room bookings and reservations using hotel management software.
- Provided information about local attractions and hotel amenities to guests.
- Assisted with billing and payment processing at the front desk.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Dental Front Desk Receptionist
Biltmore Dental Assoc
Hialeah
05.2017 - 07.2019
- Greeted patients warmly upon arrival and ensured a welcoming atmosphere.
- Managed appointment scheduling using dental practice management software efficiently.
- Coordinated with dental staff to prepare for patient treatments smoothly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Westland Hialeah Senior High School
Hialeah, FloridaSkills
- Patient scheduling
- Compliance assurance
- EHR management
- Medical terminology
- Appointment coordination
- Problem solving
- Team collaboration
- HIPAA compliance
- Patient care coordination
- Data entry
- Cash handling
- Fluent in Spanish and English
- Customer service
- Basic accounting
Timeline
Medical Coordinator
New Life Plastic Surgery
01.2021 - 11.2025
Front Desk Receptionist
Hotel Belleza
01.2020 - 08.2022
Dental Front Desk Receptionist
Biltmore Dental Assoc
05.2017 - 07.2019
Westland Hialeah Senior High School