Tonya Delgado
Fallon,NV
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Coordinator
Rural Nevada Counseling
Silver Springs, Nevada
10.2023 - 06.2024
- Managed incoming calls from patients regarding their medical needs or concerns.
- Provided support services such as transportation arrangements or equipment rentals when needed.
- Advised patients on medication management, dietary restrictions and lifestyle modifications.
- Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
- Prepared weekly schedules for physician assistants, nurses detailing duties, responsibilities.
Medical Assistant
Central Nevada Health District
Fallon, NV
01.2022 - 07.2023
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
- Provided education about COVID-19 prevention, transmission, and safety measures.
- Maintained accurate records of test results and other relevant information in electronic health records system.
- Educated community members on the importance of following social distancing guidelines and wearing face coverings when out in public.
Medical Assistant
Cancer Care Specialists of Central Illinois
Reno, NV
01.2019 - 09.2020
- Organized patient charts before each day's clinic sessions began.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Analyzed data collected during blood collection processes for accuracy and completeness.
Education
Medical Assisting
Career College of Northern Nevada
Sparks, NV06-2018
Skills
- Appointment Scheduling
- Medical Terminology
- Verbal Communication
- Maintaining Patient Records
- Clinical Documentation
- Patient Care Coordination
- HIPAA Compliance
- Insurance Verification
- Electronic Health Records Management
- Decision-Making
- Critical Thinking
- Phlebotomy
- Indirect Patient Care
- Patient Scheduling
- Procedure Assistance
- Inventory Management
- Needs assessments
- Specimens collection and processing
Certification
- Medical License
- CPR Certified
- AMT ID: 2844263 EXP 2/1/2026
Timeline
Medical Coordinator
Rural Nevada Counseling
10.2023 - 06.2024
Medical Assistant
Central Nevada Health District
01.2022 - 07.2023
Medical Assistant
Cancer Care Specialists of Central Illinois
01.2019 - 09.2020
Medical Assisting
Career College of Northern Nevada
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