Rebecca Davidge

• Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
• Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
• Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
• Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
• Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
• Reduced appointment wait times for patients by effectively managing schedules and optimizing appointment bookings.
• Improved patient satisfaction by promptly addressing concerns, answering questions, and providing clear explanations of treatment plans.
• Streamlined patient intake processes by implementing digital solutions for form completion before appointments, reducing waiting room time significantly.
• Collaborated closely with insurance companies to resolve any discrepancies or coverage issues on behalf of patients quickly, reducing financial stress for individuals and families.
• Ensured compliance with all federal and state regulations related to medical practices by staying up-to-date on industry best practices and adapting internal policies accordingly.
• Maintained a clean and well-organized clinical environment by overseeing inventory management, equipment maintenance, and supply procurement.
• Increased the efficiency of healthcare teams through effective collaboration and coordination among physicians, nurses, and support staff.
• Provided comprehensive training to new staff members, ensuring they were well-equipped with the knowledge and skills needed to excel in their roles as medical coordinators.
• Ensured accurate record-keeping by diligently maintaining electronic health records and updating patient information as needed.

- Transported patients from the Emergency Room to Radiology and back.

- Moved patients to their inpatient room within the hospital

- Assisted with supplies during trauma calls such as going to the blood bank, supply department, etc