Alexandra Byrd
GNC
Atlanta,GA
8
Years of experience
Seeking Forklift Operator role with 7 years of diverse experience, including previous Forklift Operator position at Variety Wholesalers. Proven track record in operating forklifts safely and efficiently, conducting inventory counts, and maintaining accurate records. Skilled in warehouse operations, logistics, and adhering to OSHA guidelines, ensuring a strong safety and efficiency record.
Work History
Manager
1 Year 4 Months- Led GNC retail team through daily sales, service, and store operations.
- Managed GNC store operations and daily sales floor activity.
- Coached associates on supplement knowledge, customer service, and selling techniques.
- Trained associates on product knowledge, customer service, and GNC selling standards.
- Trained staff on POS transactions, returns, and payment procedures.
- Maintained accurate inventory records to support efficient store operations., stock replenishment, and merchandise presentation across the sales floor.
- Guided customers in selecting health and wellness products, delivered tailored recommendations, and met sales targets through exceptional customer service and product knowledge.
Retail sales clerk
3 Months- Provided customer service by assisting clients with product selection, processing transactions, and addressing inquiries, enhancing shopping experience and achieving sales targets.
- Guided customers in choosing wireless devices and plans at AT&T stores.
- Assisted AT&T wireless customers with device selection and plan questions.
- Activated phones and updated customer accounts in retail systems.
Assistant Manager
5 Months- Provided exceptional customer service, creating a welcoming environment that improved customer satisfaction and loyalty.
- Supervised staff to ensure efficient daily operations and compliance with company standards and health regulations.
- Managed inventory levels to optimize stock availability and reduce waste, supporting store profitability.
Dispatcher/Customer Service
1 Year 7 Months- Coordinated with drivers to ensure prompt delivery of goods and materials.
- Monitored vehicle locations to ensure timely arrivals and optimize route efficiency.
- Managed invoicing and payment processing, ensuring accurate transaction records.
Asset Protection Associate
4 Months- Reduced inventory loss by implementing effective asset protection and monitoring measures, ensuring the safeguarding of company assets.
- Authored detailed reports on security activities and outcomes, improving transparency and accountability of security operations.
- Conducted surveillance using security systems and CCTV, performed regular security checks, and reported irregularities to appropriate parties.
Seasonal Picker/Packer/Forklift Operator
1 Month- Accurately processed customer orders by pulling inventory, contributing to the timely fulfillment of productivity targets.
- Managed loading of outbound shipments to ensure timely delivery and optimize logistics operations.
- Loaded trailers with merchandise for store shipments and outbound freight.
- Unloaded incoming trucks and staged inventory for receiving inspection to facilitate smooth workflow.
- Prepared and labeled packages to ensure compliance with shipping standards and customer requirements.
- Coordinated with receivers, shippers, and selectors to streamline daily workflow and enhance operational efficiency.
- Inspected forklifts and reported safety issues before daily warehouse use.
Forklift Operator
3 Months- Operated forklift in compliance with OSHA guidelines and company policies, maintaining a strong safety and efficiency record.
- Moved pallets across Variety Wholesalers distribution areas to ensure efficient material handling.
- Loaded trailers with merchandise for store shipments, contributing to streamlined logistics operations.
- Unloaded incoming trucks and staged inventory for receiving inspection.
- Inspected forklifts and reported safety issues before daily warehouse use.
- Stacked, stored, and retrieved palletized goods in assigned locations.
- Maneuvered forklift to enhance efficiency during material handling operations. over and around loaded pallets, boxes and other materials.
- Coordinated with receivers, shippers, and selectors on daily workflow tasks.
- Managed paperwork, tagging, and barcode scanning for order shipments, enhancing accuracy in tracking system updates.
- Moved freight between storage areas and loading docks, stock and other materials to and from storage and production areas and loading docks.
- Ensured safety procedures were followed when operating forklifts.
Front Desk Agent
1 Year 10 Months- Delivered exceptional customer service by promptly addressing room requests and inquiries, contributing to guest retention and positive experiences.
- Handled financial transactions with precision, collecting deposits, fees, and payments and reconciling room charges at checkout to ensure accurate billing.
- Delivered exceptional customer service by promptly addressing room requests and inquiries, enhancing guest retention and creating positive experiences.
Warehouse Associate
- Managed inventory by counting and restocking items, collaborating with teams to ensure timely order delivery.
- Prepared shipments by accurately picking, packing, and labeling merchandise, maintaining high standards of quality control.
- Inspected packages for damage, communicating with vendors to maintain product integrity and enhance customer satisfaction.
Security Officer
3 Months- Patrolled critical areas regularly, identifying and addressing potential security threats to enhance overall safety.
- Documented incidents thoroughly, including property damage, theft, and unauthorized access, ensuring accurate records of security events.
- Welcomed visitors professionally and courteously, fostering a secure and hospitable environment.
Team Lead Manager
4 Months- Led team in performance evaluations and provided coaching and training to enhance skills.
- Delivered exceptional customer service through informed menu recommendations to enhance patron experience.
Nanny
3 Months- Supervised children’s daily routines in Katherine Kelly household
- Provided personalized childcare services, preparing meals to meet dietary requirements and assisting with personal hygiene routines to ensure children's well-being.
- Oversaw daily routines for children in the Katherine Kelly household
- Created balanced meals and healthy snacks for children to promote nutrition
- Planned and facilitated safe play sessions to encourage children's physical activity
Assistant Manager
5 Months- Supervised Crumbl Cookie bakery shifts and supported daily store operations.
- Trained team members on dough handling, baking, and customer service standards.
- Coordinated opening and closing procedures for clean, organized store readiness.
- Processed cash, debit, and credit transactions accurately to ensure smooth financial operations.
- Verified identification to maintain facility security for personnel access.
Education
GED - General Education
Skills
Retail Operations
Customer Service (4 Years)
Client relations
Guest Service
Staff Training
Team Leadership
Inventory Management
Logistics Coordination
Hotel Experience (3 Years)
Hospitality Experience (1 Year)
Technical support (2 Years)
Data Entry
Microsoft Word (10+ Years)
Microsoft PowerPoint (8 Years)
Customer Support
Timeline
Manager
GNC
03.2025 - 07.2026Read More
Retail sales clerk
Att
10.2024 - 01.2025Read More
Assistant Manager
Crumbl Cookie
01.2024 - 06.2024Read More
Dispatcher/Customer Service
Retail Direct
05.2022 - 12.2023Read More
Asset Protection Associate
Sunstates Security
01.2022 - 05.2022Read More
Seasonal Picker/Packer/Forklift Operator
DHL
11.2021 - 12.2021Read More
Forklift Operator
Variety Wholesalers
08.2021 - 11.2021Read More
Warehouse Associate
HelloFresh
07.2021 - 07.2021Read More
Security Officer
AgTac Security Services
03.2021 - 06.2021Read More
Front Desk Agent
Red Roof Inns, Inc
10.2019 - 08.2021Read More
Team Lead Manager
Cold Stone Creamery
06.2019 - 10.2019Read More
Nanny
Katherine Kelly
03.2019 - 06.2019Read More
Assistant Manager
Jimmy John's Sandwiches
09.2018 - 02.2019Read More
Southern Crescent Technical College
GED from General Education
05.2019Read More