Alexandra Canaan
North Hollywood,CA
Summary
Proven Sales Development Representative with a track record of exceeding sales targets at MPulse by leveraging exceptional customer relationship building and Salesforce proficiency. Skilled in crafting persuasive sales pitches and optimizing lead management processes, I excel in strategic thinking and marketing support, significantly increasing lead generation and sales growth.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
MPulse
Los Angeles
10.2021 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Collaborated with marketing team to create targeted email campaigns, effectively increasing lead generation.
- Achieved and exceeded monthly and annual sales targets.
Office Manager
Modern Age Dentistry
Los Angeles, CA
03.2019 - 10.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
Los Angeles Valley College
Van Nuys, CASkills
- Cold-calling
- Goal-oriented mindset
- Customer Relationship Building
- Lead Qualification
- Objection handling
- CRM Management
- Leads Prospecting
- Email outreach
Languages
Spanish
Full Professional
Timeline
Sales Development Representative
MPulse
10.2021 - Current
Office Manager
Modern Age Dentistry
03.2019 - 10.2021
Los Angeles Valley College