Alexandra Carrillo
Santa Maria,CA
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
2
2
years of professional experience
Work History
Medical Assistant/Receptionist
West Side Family Health
Taft, CA
01.2025 - 06.2025
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Responded promptly to requests from patients or staff members in a professional manner.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Actively participated in quality improvement initiatives within the clinic setting.
- Conducted daily audits of charts to ensure accuracy of documentation.
- Ensured all necessary paperwork was completed prior to patient visits.
- Performed administrative functions such as data entry into electronic health record system or other software programs.
- Administered vaccinations and performed routine lab tests under physician supervision.
- Assisted in patient intake and documentation to ensure accurate medical records.
- Supported physicians during examinations by preparing necessary instruments and materials.
- Maintained cleanliness and organization of examination rooms to comply with safety standards.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Pediatric Medical Group
Santa Maria, California
02.2023 - 09.2024
- Prepared treatment rooms for patients by cleaning surfaces and restocking rooms
- Assessed with vitals
- Used an EHR for documentation of visit
- Prepped and administered vaccines
- Translated in Spanish for providers
- Worked in tasks ordered by providers
- Printed important documentation before visits
Education
Certificate - Medical Assistant
San Joaquin Valley College
Santa Maria, CASkills
- Problem solving
- Team collaboration
- Quality improvement
- CPR certified
- Trustworthy companion
- Spanish translating certified
- Multitasking
- Bilingual communication
- BLS certified
Timeline
Medical Assistant/Receptionist
West Side Family Health
01.2025 - 06.2025
Medical Assistant
Pediatric Medical Group
02.2023 - 09.2024
Certificate - Medical Assistant
San Joaquin Valley College