Alexandra Chavez
Palmdale,CA
Summary
Excelling in customer service and relationship building. Expert in nail art techniques and appointment management, consistently enhancing client satisfaction through personalized service and effective time management. Committed to maintaining high hygiene standards while delivering exceptional nail extensions.
Overview
9
9
years of professional experience
Work History
Nail Technician
Self-employed
11.2021 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Server
Applebees Bar and Grill
06.2018 - 03.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Bex Bar & Grill
08.2016 - 07.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Sociology
Cal State University Bakersfield
Lancaster, CA05-2025
Associate of Arts - Sociology And Psychology
Antelope Valley College
Lancaster, CA08-2023
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Appointment management
- Relationship building
- Product knowledge
Timeline
Nail Technician
Self-employed
11.2021 - Current
Server
Applebees Bar and Grill
06.2018 - 03.2020
Server
Bex Bar & Grill
08.2016 - 07.2017
Bachelor of Arts - Sociology
Cal State University Bakersfield
Associate of Arts - Sociology And Psychology
Antelope Valley College
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