Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alexandra Conenna

Cassville,NJ

Summary

Results driven with 5 years of experience in the retail and service industry. Consistently exceeding sales targets and driving yearly revenue growth. Proven track record of delivering exceptional customer service, resulting in high customer service rate. Skilled in building and maintaining strong business to business relationships, leading to a proven increase in repeat business. Expert in utilizing data analysis and strategic planning to identify sales opportunities and optimize performance. A dynamic and goal oriented professional dedicated to achieving sales success and driving business growth.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Enterprise Mobility
Lakewood, NJ
06.2021 - Current
  • Utilized experience in scheduling and planning daily operations to develop comprehensive operational plans, identifying key business hours, resources, and dependencies to drive operational success.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Utilized valuable feedback from customers to refine opportunities strategies, thereby enhancing the deliverability of services for improved client satisfaction and retention.
  • Managed and motivated team to meet monthly sales goals and deliver high quality results, utilizing coaching and feedback mechanisms to optimize team performance and productivity.
  • Analyzed data from surveys or feedback forms to identify opportunities for improvement.
  • Maintained up-to-date knowledge of company products and services.

Sales Representative

Lowes Home Improvment
Atlantic City, NJ
03.2022 - 01.2024
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Assisted customers in selecting appropriate products or services for their needs
  • Monitored inventory levels and placed orders as needed.
  • Managed accounts and tracked leads seamlessly through the use of CRM software tools while also documenting all relevant conversations.
  • Developed key customer relationships to increase sales.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.

Key Holder

Calvin Klein
Jackson, NJ
02.2020 - 04.2022
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Assisted customers with product selection and resolving complaints.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Tracked stock movement to ensure availability of merchandise for customers.

Education

Bachelor of Science - Hospitality Administration And Management

Stockton University
Absecon, NJ
05-2021

Skills

  • Inbound and Outbound Calling
  • Sales Reporting
  • Staff Management
  • Client Relationship Building
  • Upselling strategies
  • Critical Thinking
  • High-energy attitude
  • Multi-Task Management
  • Time Management

Accomplishments

  • GPA 3.8
  • Magna Cum Laude
  • Deans List
  • Sigma Delta Tau Sorority Member/Sports chair and VPR

Timeline

Sales Representative

Lowes Home Improvment
03.2022 - 01.2024

Assistant Manager

Enterprise Mobility
06.2021 - Current

Key Holder

Calvin Klein
02.2020 - 04.2022

Bachelor of Science - Hospitality Administration And Management

Stockton University

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Alexandra Conenna