Alexandra Coronado
Las Cruces,NM
Summary
Results-driven office manager with expertise in office administration, staff scheduling, and customer service. Proven ability to enhance communication coordination and streamline operations for improved efficiency.
Overview
2
2
Languages
17
17
years of professional experience
Work History
Office Manager
El Mirador Home Care
Las Cruces, New Mexico
07.2024 - Current
- Managed daily office operations and scheduling for home care services.
- Coordinated communication among caregivers, clients, and families to enhance service delivery.
- Developed staff schedules to ensure adequate coverage for shifts.
- Maintained organized filing system for records and correspondence to ensure easy access to information.
- Assisted in the management of IPOC documentation and compliance.
- Facilitated intake process for new clients to streamline onboarding and improve service continuity.
- Performed assessments during home visits to ensure appropriate care plans.
- Documented incidents accurately to ensure adherence to New Mexico reporting standards.
- Authentic Care Billing, claims and adjustment.
- MAD062
Store Manager
Taco Bell Restaurant
Las Cruces, New Mexico
10.2009 - 07.2023
- Managed daily operations, ensuring seamless restaurant functionality and efficiency.
- Oversaw inventory management and coordinated timely supply orders to ensure operational readiness.
- Implemented rigorous health and safety protocols for food handling.
- Trained and supervised staff to deliver exceptional customer service.
- Developed staff schedules to meet peak service demands.
- Resolved customer complaints to improve overall customer satisfaction.
Education
Some College (No Degree) - Business Management
New Mexico State University
Las Cruces, NMSkills
- office administration
- financial oversight
- Billing management
- records management
- staff scheduling
- Team leadership
- Employee management
- stakeholder communication
- customer service
Languages
English
Professional
Spanish
Professional
Timeline
Office Manager
El Mirador Home Care
07.2024 - Current
Store Manager
Taco Bell Restaurant
10.2009 - 07.2023
Some College (No Degree) - Business Management
New Mexico State University