Alexandra Culter
Waco
Summary
Hardworking and dedicated with a goal of obtaining a role that challenges and utilizes my skills in interpersonal relationships and clerical knowledge.
Overview
3
3
years of professional experience
Work History
Patient Service Specialist 2
Baylor Scott and White McClinton Cancer Center
Waco
06.2025 - Current
- Scheduled patient appointments and managed daily clinic calendar for more than one specialty clinic provider.
- Facilitated communication between patients and clinical team to enhance appointment clarity and support.
- Scheduled in coordination with doctors' orders and treatment compliance.
- Maintained workqueue to ensure no patients were left unscheduled.
- Partnered with PET scan team to streamline scheduling process, improving patient flow and reducing wait times.
- Assisted patients in overcoming scheduling barriers throughout cancer treatment journey, ensuring timely access to care.
Front Desk Medical Receptionist
Anthony Medical and Chiropractic
Georgetown
05.2023 - 05.2025
- Maintained medical records, ensuring compliance with privacy regulations to protect patient information.
- Processed insurance claims, verifying patient coverage to facilitate timely reimbursements.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Called patients to confirm appointments and gather additional details, enhancing scheduling accuracy.
- Checked patients in and out for appointments and collected co-payments.
Education
High School Diploma -
Wheat Ridge Senior High School
Wheat Ridge, CO05-2018
Skills
- Clinical coordination
- Customer service
- Problem solving
- Team collaboration
- Attention to detail
- Patient advocacy
- Healthcare systems
- Process improvement
Timeline
Patient Service Specialist 2
Baylor Scott and White McClinton Cancer Center
06.2025 - Current
Front Desk Medical Receptionist
Anthony Medical and Chiropractic
05.2023 - 05.2025
High School Diploma -
Wheat Ridge Senior High School