Alexandra Davidson
Medina,OH
Summary
Dynamic and dedicated professional with experience at Goldberry Roasting Company, excelling in team collaboration and problem-solving. Proven ability to enhance customer satisfaction through high-quality beverage preparation and effective communication. Skilled in utilizing visual supports and reinforcement strategies to foster positive behavior change in clients.
Skilled in behavior intervention and data analysis developed in clinical environment, seeking to transition into new field. Expertise in creating and implementing individualized behavior plans and maintaining detailed records. Aiming to leverage these skills to contribute effectively in different professional domain.
Overview
3
3
years of professional experience
Work History
Barista
Goldberry Roasting Company
04.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Registered Behavior Technician
Wolff and Phan Autism Center
08.2023 - 01.2025
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Barista
Buehlers Food Market
01.2023 - 08.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Milk and Honey
02.2022 - 08.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
Education
Master’s - Counseling
Cleveland State University
Cleveland, OH07.2025
Bachelor - English Literature
Cleveland State University
Cleveland, OH05.2023
Cuyahoga Community College -
Cuyahoga Community College
05.2020
Strongsville Academy -
Strongsville Academy
05-2020
Ohio Connections Academy -
Ohio Connections Academy
05.2019
Medina High School -
Medina High School
Medina, OH11.2018
Skills
- Team collaboration
- Active listener
- Order taking
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Social skills development
- Discrete trial training
- Visual supports implementation
- Collaboration with professionals
- Reinforcement procedures
- Relationship building
Timeline
Barista
Goldberry Roasting Company
04.2025 - Current
Registered Behavior Technician
Wolff and Phan Autism Center
08.2023 - 01.2025
Barista
Buehlers Food Market
01.2023 - 08.2023
Barista
Milk and Honey
02.2022 - 08.2022
Bachelor - English Literature
Cleveland State University
Cuyahoga Community College -
Cuyahoga Community College
Master’s - Counseling
Cleveland State University
Strongsville Academy -
Strongsville Academy
Ohio Connections Academy -
Ohio Connections Academy
Medina High School -
Medina High School
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