Alexandra Diaz
Oceanport,NJ
Summary
Results-driven professional seeking position as CEO. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
15
15
years of professional experience
Work History
CEO/COO
Soul Focus Wellness Center
Red Bank, NJ
03.2018 - Current
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed over 50 partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Prepared organization for forecasted demand levels through effective operational planning.
- Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
- Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
- Met dynamic needs by keeping internal systems scalable and highly responsive.
Surgical Office Manager
Dr. Val Prokurat
Hamilton Square, NJ
07.2017 - 03.2018
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Evaluated employee records and productivity to complete employee evaluations.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Oversaw quality control and productivity rates to increase revenue and production times.
Office Manager
Department Of Pediatric Surgery
Long Branch, NJ
06.2007 - 06.2017
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
CMA - Medical Assisting/Billing & Coding Specialist
Harrison Career Institute
Eatontown, NJ05.2006
Skills
- Strategic Partnership
- Strategic Planning
- Business Alliance
- Lean Methodology
- Change and Growth Management
- Organizational Turnaround
- Leadership and People Development
- Business Management and Development
- Operational Leadership
- Executive Leadership
- Policy Development and Optimization
- Thrive Under Pressure
- Adaptable and Flexible
- Approachable and Outgoing
- Sales Growth
Languages
Spanish
Native or Bilingual
Timeline
CEO/COO
Soul Focus Wellness Center
03.2018 - Current
Surgical Office Manager
Dr. Val Prokurat
07.2017 - 03.2018
Office Manager
Department Of Pediatric Surgery
06.2007 - 06.2017
CMA - Medical Assisting/Billing & Coding Specialist
Harrison Career Institute
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