Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Hi, I’m
Alexandra Diaz
Rochester,NY
Summary
Overview
2
years of professional experience
Work History
People Inc.Rochester, NY
Direct Support Professional (DSP)
05.2022 - Current
Job overview
- Provide assistance to the individuals with daily activities in their home or at the community.
- Medication reminders.
- Meal preparation.
- Accompanied individuals to Medical appointments or on their outcomes to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Used approved crisis intervention techniques in emergency situations.
- Monitored client's well-being, safety and comfort under physician direction.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Education
Angel’s in Your HomeGreece, Rochester NY
from Personal Care Aide (PCA)
08-2023
University Overview
Angel’s in Your HomeGreece, Rochester NY
from TBI & Waiver Program Training
05-2023
University Overview
Gwinnett CollegeLilburn, GA
from English As Second Language
12-2004
University Overview
Santiago AcademySantiago, Dominican Republic
from Administrative Secretary
08-1995
University Overview
Milagros Hernández Villa González, Santiago, Dominican Republic
High School Diploma
11-1985
University Overview
UTESASantiago, Dominican Republic
Associate of Arts from Interior Design
University Overview
Skills
- Client support
- Behavioral Management
- Medication Administration
- Personal Health Care
- Appointment Scheduling
- Transportation
Timeline
Direct Support Professional (DSP)
People Inc.
05.2022 - Current
Angel’s in Your Home
from Personal Care Aide (PCA)
Angel’s in Your Home
from TBI & Waiver Program Training
Gwinnett College
from English As Second Language
Santiago Academy
from Administrative Secretary
Milagros Hernández
High School Diploma
UTESA
Associate of Arts from Interior Design