Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alexandra Dodson

Park City

Summary

Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bar Manager

The Other Room
10.2022 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.

Head Bartender

Yo Pablo
02.2020 - 10.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bank Manager

City National Bank
08.2016 - 02.2020
  • Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
  • Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
  • Built strong relationships with local businesses, fostering partnerships that benefited both parties.
  • Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
  • Introduced innovative marketing campaigns that increased brand awareness among target demographics.

Education

High School Diploma -

Eisenhower High School
05-2015

Skills

  • Health and safety
  • Training and mentoring
  • Health codes compliance
  • Safety awareness
  • Service-oriented mindset
  • Customer service
  • Staff training
  • Problem-solving
  • Team leadership

Accomplishments

  • Won Human Kind Award for excellent guest service and outstanding work ethic.

Certification

  • Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
  • ServSafe Food Protection Manager Certification - National Restaurant Association.

Timeline

Bar Manager

The Other Room
10.2022 - Current

Head Bartender

Yo Pablo
02.2020 - 10.2022

Bank Manager

City National Bank
08.2016 - 02.2020

High School Diploma -

Eisenhower High School

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