Overview
Work History
Education
Skills
Timeline
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Alexandra Donach

New York,NY

Overview

1
1
year of professional experience

Work History

Hostess

Rustic Root
06.2023 - 09.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
  • Print new menus before lunch/bruch service or dinner service
  • Walk patrons to their tables and hand them menus
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Keep track of number of people seated and where
  • Answered customer questions about hours, seating, and menu information
  • Worked with staff to move tables and adjust seating to accommodate groups with special requests
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Say goodbye to patrons as they leave
  • Wipe down windows and doors at the end of service

Brand Ambassador/Sales Associate

Aerie By American Eagle
01.2023 - 09.2023
  • Greet customers at the door and make sure they have an overall very pleasant shopping experience
  • Quality control/making sure the store is neat
  • Assisting customers in finding what they need
  • Personal shopping
  • Ringing up customers and doing exchange or return transactions
  • Opening fitting rooms and making sure they find what they are searching for
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Working in stockroom running stock checks
  • Going through boxes of shipment, putting security tags on items and putting them in their correct stock bay
  • Help train new employees

Sales Associate

Optics Plus
05.2022 - 08.2022
  • Patient intake
  • Frame Selection
  • Booking Appointments

Education

Bachelor of Arts - BFA in Drama - Musical Theatre

New York University
New York, NY
01.2026

High School Diploma -

Syosset Senior High School
Syosset, NY
06.2021

Skills

  • Guest Inquiries
  • Conflict and Complaint Resolution
  • Suggestive Selling Techniques
  • Warm and Friendly
  • Product Recommendations
  • Cash Register Operation
  • Teamwork and Collaboration
  • Guest Relations

Timeline

Hostess

Rustic Root
06.2023 - 09.2023

Brand Ambassador/Sales Associate

Aerie By American Eagle
01.2023 - 09.2023

Sales Associate

Optics Plus
05.2022 - 08.2022

Bachelor of Arts - BFA in Drama - Musical Theatre

New York University

High School Diploma -

Syosset Senior High School
Alexandra Donach