Alexandra Esquivel
Missouri City,TX
Summary
Attentive retail associate with three years of experience effectively assisting customers and associates alike. Known for my initiative and phenomenal customer service, I am able to clearly communicate the needs of the business without sacrificing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Associate Lead W Keys, Pet Trainer, Salon Manager
Petsmart
09.2021 - Current
- Greeting and engaging with customers
- Assisting customers with general questions and concerns
- Working with cash registers and processing payments
- Managing inventory and recovering the storefront
- Using sales techniques to sell dog training classes and general store products
- Training dogs and educating pet parents regarding dog training
- Educating associates on store procedures
- Caring for the animals in the store
- Managing schedules
- Dog grooming and bathing
- Ordering supplies and checking inventory
Barista and Manager
Bird House Coffee
03.2020 - 09.2021
- Handling food and drink orders
- Assisting customers with their questions and concerns, specifically regarding coffee
- General cleaning and upkeep
- Working with cash registers and processing payments
Productions Team
Rukaz Kultura
05.2019 - 07.2021
- Setting up and breaking down the physical aspects of public events
- Assisting attendees with questions and concerns
Productions Team
Houston Mayoral Office
07.2019 - 07.2019
- Worked the Freedom Over Texas event as a manual laborer
- Assisted attendees with questions and concerns
Education
Undergraduates Degree - Cyber Security
University of Texas San Antonio
San Antonio, TX02.2025
High School Diploma -
Elkins High School
Missouri City, TX06.2020
Skills
- Communication
- Leadership
Certifications Skills Interests
Texas food handlers certification from Learn2Serve, Communication, Leadership, Critical Thinking, Exotic animals and potentially opening a sanctuary for exotics one day, Business and management with the intention to own my own coffee shop and bar
Timeline
Associate Lead W Keys, Pet Trainer, Salon Manager
Petsmart
09.2021 - Current
Barista and Manager
Bird House Coffee
03.2020 - 09.2021
Productions Team
Houston Mayoral Office
07.2019 - 07.2019
Productions Team
Rukaz Kultura
05.2019 - 07.2021
Undergraduates Degree - Cyber Security
University of Texas San Antonio
High School Diploma -
Elkins High School
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