Alexandra Ferreira
Jackson,NJ
Summary
Dedicated and enthusiastic professional skilled in navigating dynamic environments, with specialized expertise in interpersonal communication and clinical documentation within mental health settings. Seeking a full-time role that capitalizes on strong interpersonal, time management, and problem-solving abilities, complemented by hands-on experience in group and individual patient supervision, facilitating educational group activities, and providing support with activities of daily living.
Overview
6
6
years of professional experience
Work History
Waitress
Arooga's Grille House and Sports Bar
05.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
Food Service Worker
Planet of the Crepes
06.2018 - 05.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Psychology Intern
The New Jersey Training School for Boys, JJC
09.2019 - 12.2019
- Conducted intake interviews with new patients, gathering essential background information to inform subsequent treatment planning efforts.
- Maintained accurate and timely clinical documentation, ensuring adherence to ethical guidelines and best practices in record keeping.
- Developed and maintained professional rapport with patients, establishing trusting therapeutic relationships conducive to progress.
- Monitored weekly Video Teleconferences to Parole offices, ensuring seamless communication and collaboration between our facility and parole officials.
- Created monthly Re-Entry Agendas and monthly Video Teleconference Schedules, aiming to streamline communication and planning of patients progress
Education
Master of Arts - Forensic Psychology
Kean University
Union, NJ05.2023
Bachelor of Arts - Psychology & Criminal Justice
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2020
Skills
- Psychosocial Assessments
- Interpersonal Communication
- Patient Observation
- Treatment Planning and Management
- Clinical Documentation
Timeline
Waitress
Arooga's Grille House and Sports Bar
05.2021 - Current
Psychology Intern
The New Jersey Training School for Boys, JJC
09.2019 - 12.2019
Food Service Worker
Planet of the Crepes
06.2018 - 05.2021
Master of Arts - Forensic Psychology
Kean University
Bachelor of Arts - Psychology & Criminal Justice
Rutgers, The State University of New Jersey
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