Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Fisher

Germantown,MD

Summary

Energetic Leasing Consultant offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Rockville rental market for mixed use properties and impressive financial management skills. Expert user of Entrata.

Overview

15
15
years of professional experience

Work History

Leasing Consultant/Leasing Manager

Morguard
11.2022 - Current

Responded to requests and scheduled appointments for property showings. Greeted clients, showed apartments, and prepared leases. Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner. Maintained high occupancy rates through effective marketing strategies and excellent customer service. Enhanced community atmosphere by planning and executing engaging resident events. Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals. Proficient in the MPDU program and well versed in its policies and procedures.

Uber Driver

Uber
01.2021 - Current

Responsible for picking up passengers,transporting clients between places while maintaining safe driving, communication, time management, and customer service.

Lasing Consultant

Kay Communities
10.2021 - 10.2022

Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.

Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently. Increased tenant satisfaction by promptly addressing concerns and resolving issues. Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants. Successfully managed information using office software such as Anyone Home CRM, Ribbons, and Jenark.

Server/Bartender/Trainer

Uncle Julios
01.2018 - 01.2021

Displayed advanced customer service competencies in every position held,ensured all guest received prompt and attentive service. Thrived in high volume environments, possibly serving up to 300 guest per shift. Answered customer questions to resolve issues promptly. Managed closing duties, including restocking items and reconciliation of the cash drawer.

Receptionist

The Dermatology Center
01.2017 - 01.2018

Successfully managed information using office software. Managed incoming and outgoing telephone calls. Greeted patients, signed them in, and directed them to their destinations. Performed administrative and clerical tasks. Scheduled and confirmed patients appointments to fit with physicians schedules.

Bartender/Restaurant Server

Uncle Julios
09.2009 - 01.2017

Delivered exceptional. friendly, and fast service. Answered questions about menu selections and made recommendations when requested. Skillfully anticipated and addressed guests service needs. Operated pos terminals to input customers orders,swipe credit cards, and enter cash amount received in a 200+ seat restaurant. Trained new waiters, ensuring diligence and comprehensive understanding of restaurant mythology and practices.

Education

High School Diploma -

Seneca Valley High School
Germantown, MD
05.2009

Skills

  • Customer Service
  • Fair Housing Regulations
  • Leasing and sales
  • Community Engagement
  • Market Research
  • Event Planning
  • Critical Thinking
  • Affordable housing programs knowledge
  • Time management

Timeline

Leasing Consultant/Leasing Manager

Morguard
11.2022 - Current

Lasing Consultant

Kay Communities
10.2021 - 10.2022

Uber Driver

Uber
01.2021 - Current

Server/Bartender/Trainer

Uncle Julios
01.2018 - 01.2021

Receptionist

The Dermatology Center
01.2017 - 01.2018

Bartender/Restaurant Server

Uncle Julios
09.2009 - 01.2017

High School Diploma -

Seneca Valley High School
Alexandra Fisher