Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jaila J Browley

Chicago,IL

Summary

Creative and forward-thinking real estate professional with a strong foundation in property marketing, client relations, and market strategy. Skilled at analyzing trends, identifying growth opportunities, and developing campaigns that strengthen brand presence and drive transactions. Recognized for bringing a fresh perspective and the ability to connect with diverse clients through authentic communication. Passionate about commercial real estate, culture, and innovation, with a proven ability to adapt and thrive in fast-paced, results-driven environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Luxury Leasing Consultant

Morguard
Chicago, Illinois
01.2023 - Current
  • Coordinated lease signings and ensured compliance with regulations.
  • Developed promotional materials to attract prospective renters.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Planned and Hosted Monthly resident events tailored to residential feedback.

Assistant Property Manager & Leasing Consultant

BJB Properties
Chicago, Illinois
08.2021 - 01.2023
  • Kept accurate records of all resident and tenant correspondence.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Oversaw daily operations and tenant communications to enhance resident satisfaction and retention.

Real Estate Broker Assistant

Keller Williams
Chicago, Illinois
06.2017 - 02.2022
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed transaction paperwork, ensuring accuracy and compliance with real estate regulations.
  • Assisted in marketing efforts through social media campaigns and property listings, increasing visibility.
  • Generated leads for sales and rental properties through cold calls and referrals.

Luxury Brand Ambassador

Banana Republic, Gap
Chicago, Illinois
08.2016 - 06.2021
  • Maintained knowledge of current fashion trends and product offerings for effective recommendations.
  • Collaborated with team members to create visually appealing merchandise displays.
  • Processed transactions accurately using point-of-sale systems for customer purchases.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Education

Bachelor of Arts - Marketing Management

Chicago State University
Chicago, IL
05-2024

Associate of Arts - Marketing

Harold Washington College
Chicago, IL
05-2023

Skills

  • Customer relationship management
  • Market analysis
  • Sales techniques
  • Property marketing
  • Relationship building
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Customer service expertise
  • Fair housing compliance
  • Real estate law
  • Networking techniques

Certification

  • Licensed Real Estate Broker
  • Licensed Accident and Health Agent
  • Licensed National Mortgage Loan Originator

Languages

Spanish
Elementary
French
Elementary

References

References available upon request.

Timeline

Luxury Leasing Consultant

Morguard
01.2023 - Current

Assistant Property Manager & Leasing Consultant

BJB Properties
08.2021 - 01.2023

Real Estate Broker Assistant

Keller Williams
06.2017 - 02.2022

Luxury Brand Ambassador

Banana Republic, Gap
08.2016 - 06.2021

Bachelor of Arts - Marketing Management

Chicago State University

Associate of Arts - Marketing

Harold Washington College

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