Tanya ADAMIEC
Chicago,Illinois
Summary
Professional in business and sales. Has a strong background in customer interactions and service solutions, dedicated to enhancing customer satisfaction and loyalty. Expertise in conflict resolution, communication, and problem-solving drives effective outcomes in challenging situations. A collaborative team player who adapts seamlessly to evolving needs while maintaining a strong focus on achieving results through efficient and empathetic service. Recognized for reliability and a proactive approach to fulfilling customer and organizational objectives.
Overview
27
27
years of professional experience
Work History
Licensed Luxury & Residential Leasing Agent
Rent Apartment Leasing
01.2013 - Current
- Prepare and complete all relevant paperwork in a timely manner
- Developed marketing strategies to attract prospective tenants through online platforms and community outreach.
- Analyzed market trends to adjust pricing strategies, optimizing competitiveness within the local real estate market.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Annually closed a minimum 120 deals
Licensed Residential Leasing Agent
Real Apartment Finders
01.2011 - 01.2012
- Research prospective housing per customer’s request and show them potential housing options
- Assisted clients in identifying suitable rental properties by understanding needs and preferences.
- Streamlined application processing by implementing efficient documentation practices, reducing turnaround time.
Office Manager/CSR
Patients First Pulmonary Solutions
01.2010 - 01.2011
- Managed 350 patient accounts
- Made sure all patients were compliant following Medicare guidelines
- Completion of daily administrative tasks along with data entry
Accounts Case Manager
Health Resource Solutions
01.2009 - 01.2010
- Executed the daily scheduling of 10 nurses for in-home healthcare spanning 12 counties
- Managed patient accounts with payments received from insurance companies
- Conducted collections, bringing in an estimated $30,000 in payments on a monthly basis
International Student Services Assistant
University of Hawaii Hilo
08.2005 - 01.2008
- Utilized the FBI’s Immigration and Customs Enforcement website to determine validity of visas
- Assisted international students with visa applications, ensuring compliance with regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Provided timely and accurate information to international students, addressing their inquiries and concerns with professionalism.
- Advised international students on maintaining visa status, assisting them in navigating complex immigration regulations successfully.
Accounting Assistant
Schuman Simon & Grodecki
06.2003 - 01.2005
- Assisted five partners in the completion of daily administrative tasks
- Managed client financial statements daily
- Compiled and completed numerous client tax returns to verify all necessary information was present
Broker’s Assistant
Chicago Board of Trade
03.1999 - 01.2003
- Interacted with at least 20 customers at at time in regards to where the prices were in the market
- Facilitated communication between traders and clients to ensure seamless transaction processing.
- Managed client inquiries, providing timely support and resolution of issues.
- Supported senior brokers in executing trades and managing portfolios effectively.
Education
Bachelor of Science - Health Sciences/Administration
DePaul University
Chicago, ILNursing
Morton Community College
Cicero, ILSkills
- Customer service expertise in direct and remote communication
- Effective multi-tasking in high-pressure settings
- Business process optimization
- Sales and marketing skills
- Professional communication skills
- Client account management
- Creative problem solving
- Relationship building
- Customer relationship management
- Conflict resolution
Goal-oriented mindset
Accomplishments
Proficient in Microsoft Word, PowerPoint, Excel, and Outlook; Efficient administrative support screening, sorting of confidential document, maintaining office supplies and equipment; Keen attention to details; Exceptional customer service skills including face-to- face and telephone interaction; Proven multi-tasking capabilities in fast-paces and high stress environments.
Timeline
Licensed Luxury & Residential Leasing Agent
Rent Apartment Leasing
01.2013 - Current
Licensed Residential Leasing Agent
Real Apartment Finders
01.2011 - 01.2012
Office Manager/CSR
Patients First Pulmonary Solutions
01.2010 - 01.2011
Accounts Case Manager
Health Resource Solutions
01.2009 - 01.2010
International Student Services Assistant
University of Hawaii Hilo
08.2005 - 01.2008
Accounting Assistant
Schuman Simon & Grodecki
06.2003 - 01.2005
Broker’s Assistant
Chicago Board of Trade
03.1999 - 01.2003
Bachelor of Science - Health Sciences/Administration
DePaul University
Nursing
Morton Community College