Alexandra Floto
Tucson,AZ
Summary
Service-focused customer service professional versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Gina Torres
Tucson, AZ
07.2023 - Current
- Performed calendar management and scheduling of appointments for the executive.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings..
- Developed processes for efficient workflow within the departmental structure.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Marketing Assistant
NIS Slim Tea
Tucson, AZ
06.2021 - 07.2023
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Organized photo shoots related to product launches or special promotions when necessary.
- Tracked results from various marketing activities utilizing analytics tools like Google Analytics and Hootsuite.
- Assisted with the development and implementation of marketing campaigns.
- Generated content for various media platforms, such as websites and social media accounts.
- Conducted market research to identify potential customer segments and target markets.
Barista
Coffee Exchange
Tucson, AZ
04.2021 - 06.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
Primavera High School
Phoenix, AZ06-2023
Skills
- Event Planning
- Project Coordination
- Client Relations
- Customer Service
- Project Planning
- Administrative support specialist
- Schedule Management
- Appointment Scheduling
Timeline
Personal Assistant
Gina Torres
07.2023 - Current
Marketing Assistant
NIS Slim Tea
06.2021 - 07.2023
Barista
Coffee Exchange
04.2021 - 06.2021
High School Diploma -
Primavera High School