Alexandra FRIEL
PITTSBURGH,PA
Summary
Reliable Assistant Manager devoted to excellence in supporting store operations and handling customer requests. Multitasks and solves problems effectively to satisfy customers and maximize store profits.
Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations.
Overview
2
2
years of professional experience
Work History
Head Cook
Pine Valley Bible Camp
2023.05 - 2023.08
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Monitored food production to verify quality and consistency.
Assistant Manager
Gifted Hands Gifts
2021.11 - 2023.05
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers
- Created and maintained safe and secure work environments for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Education
Special Education
West Chester University of Pennsylvania
West Chester, PA05.2027
High School Diploma -
City of Bridges High School
Pittsburgh, PA02.2023
Skills
- High-Volume Environments
- Inventory and Supply Management
- Staff Management
- POS System Operations
- Customer Relationship Management
- Retail
- Calm and Professional Under Pressure
- Speaking Clearly
Timeline
Head Cook
Pine Valley Bible Camp
2023.05 - 2023.08
Assistant Manager
Gifted Hands Gifts
2021.11 - 2023.05
Special Education
West Chester University of Pennsylvania
High School Diploma -
City of Bridges High School
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