Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra FRIEL

PITTSBURGH,PA

Summary

Reliable Assistant Manager devoted to excellence in supporting store operations and handling customer requests. Multitasks and solves problems effectively to satisfy customers and maximize store profits.


Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations.

Overview

2
2
years of professional experience

Work History

Head Cook

Pine Valley Bible Camp
05.2023 - 08.2023
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Developed recipes, portion specifications, and standard preparation procedures for all dishes.
  • Monitored food production to verify quality and consistency.

Assistant Manager

Gifted Hands Gifts
11.2021 - 05.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers
  • Created and maintained safe and secure work environments for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

Education

Special Education

West Chester University of Pennsylvania
West Chester, PA
05.2027

High School Diploma -

City of Bridges High School
Pittsburgh, PA
02.2023

Skills

  • High-Volume Environments
  • Inventory and Supply Management
  • Staff Management
  • POS System Operations
  • Customer Relationship Management
  • Retail
  • Calm and Professional Under Pressure
  • Speaking Clearly

Timeline

Head Cook

Pine Valley Bible Camp
05.2023 - 08.2023

Assistant Manager

Gifted Hands Gifts
11.2021 - 05.2023

Special Education

West Chester University of Pennsylvania

High School Diploma -

City of Bridges High School
Alexandra FRIEL