Alexandra Garcia
Ottumwa,IA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Bilingual Recruiter
ManpowerGroup
Ottumwa, , IA
06.2024 - Current
- Build strong relationships with hiring managers to better understand their staffing needs and preferences.
- Increase employee retention rates by providing support during the post-hire phase, and regularly checking in with new hires on their progress and satisfaction within the role.
- Develop and implement onboarding and orientation programs for new employees.
- Improve office efficiency by effectively managing internal communications and correspondence.
- Develop a strong understanding of the industries served, allowing for targeted recruiting efforts for specialized positions.
- Organize job fair events that attract diverse talent pools, increasing the company's reach within local communities.
- Implement sourcing strategies to discover top talent in competitive markets.
- Assist with writing job postings and job descriptions for boards.
Recruiting Coordinator
TeamSoft Inc
Urbandale, IA
06.2023 - 06.2024
- Utilized strong organizational skills to manage multiple tasks simultaneously while meeting deadlines in a fast-paced environment.
- Followed up with candidates via phone and email to assist them in completing onboarding tasks before the given deadlines.
- Maintained accurate records of onboarding documents to ensure compliance with employment laws and regulations.
- Completed paperwork related to background checks, I-9 forms, and tax forms accurately before the start employment start date.
- Collaborated with HR personnel to identify areas for additional support during onboarding processes.
- Drafted new hire offer letters, independent contractor agreements, and third-party vendor agreements.
- Utilized HRIS systems to manage onboarding documentation, track progress, and generate reports for management review.
- Advised management on organizing, preparing, and implementing recruiting and retention programs.
- Identified areas for improvement within existing processes and systems through extensive analysis of data sets.
- Monitored KPIs, and provided regular updates to senior management.
Client Relationship Consultant
U.S Bank
Davenport, IA
09.2021 - 06.2022
- Built and maintained relationships with new and existing clients while providing a high level of expertise.
- Generated new business and referral clients in partnership with financial advisors and the branch team.
- Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
- Achieved goals for the sale of bank products and services, and exceeded performance metrics for customer service.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
- Supported the end-to-end credit management process, submitted complete loan documentation, and supported credit originations for credit compliance.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details, and signing up for new products.
Account Manager/Human Resources Coordinator
Advance Services, Inc.
Ottumwa, IA
08.2018 - 04.2020
- Researched all payroll, COBRA, disability, and FMLA issues.
- Supported human resources staff with new hire orientations, and monthly departmental meetings.
- Developed succession plans and promotion paths for all staff.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Addressed and resolved general payroll-related inquiries.
- Edited job position announcements before authorizing the post.
- Captured key feedback from employees during exit interviews.
- Coordinated and conducted new hire pre-interviews.
- Evaluated timecards for accuracy on regular and overtime hours.
- Directed job fairs to bring in local talent for long-term and seasonal positions.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Education
High School Diploma -
Ottumwa High School
Ottumwa, IA01-2016
Associate of Arts -
Indian Hills Community College
Ottumwa, IASkills
- Administrative skills
- Client relationship management
- Recruiting software experience
- Process improvement
- Job description development
- Applicant tracking systems
- Candidate sourcing
Timeline
Bilingual Recruiter
ManpowerGroup
06.2024 - Current
Recruiting Coordinator
TeamSoft Inc
06.2023 - 06.2024
Client Relationship Consultant
U.S Bank
09.2021 - 06.2022
Account Manager/Human Resources Coordinator
Advance Services, Inc.
08.2018 - 04.2020
High School Diploma -
Ottumwa High School
Associate of Arts -
Indian Hills Community College