Alexandra Garlick
Post Graduate
Groton,CT
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work History
Office Assistant
University Of Rhode Island
Kingston, RI
09.2020 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing and copying.
- Interacted with students by email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Edited and proofread documents for accuracy and completeness.
- Edited documents to keep company materials free of grammar errors.
- Supported staff on special assignments.
- 100% Attendance
Cashier
Horse Of A Different Color
Westerly, RI
05.2020 - 09.2023
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Lifted up to 40 pounds at once.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Vet Technician Intern
Westerly Animal Shelter
Westerly, RI
06.2023 - 08.2023
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Provided care for an average of 5 animals daily before surgeries.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Restrained animals to protect veterinarians from potential harm.
- Obtained patient history from owners and performed physical examinations.
- Administered vaccinations to variety of animal species.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Performed fecal examinations, urinalysis and bloodwork.
Laboratory Intern
BAL Laboratory At Thielsch Engineering
Cranston, RI
05.2022 - 07.2022
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Kept laboratory supplies prepared by inventorying stock.
- Maintained documentation on tests performed in lab.
- Conducted 3 daily analytical tests on in-coming samples per day.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Registered and prepared samples for general analytical testing through data entry, weighing and physical homogenization.
- Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
- Followed method or standard instructions and adhered to internal SOPs to eliminate repeat testing, deviations and investigations.
- Collaborated with team members to successfully complete project work.
Vet Technician Intern
Atlantic Animal Hospital & Wellness Center
Charlestown, RI
05.2021 - 08.2021
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected patient biopsies and blood samples for laboratory analysis.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions for up to 10 patients per day.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Maintained clean and safe animal living areas.
- Restrained animals for examination and treatment.
- Observed animals for signs of distress or illness.
- Followed safety protocols for handling animals.
- Assisted in examination and treatment of animals in veterinary clinic.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Education
Bachelor of Science - Animal Science And Technology
University of Rhode Island
Kingston, RI 09.2020 - 05.2024
Bachelor of Arts - Biology
University of Rhode Island
Kingston, RI 09.2020 - 05.2024
Minor - Wildlife And Conservation Biology
University of Rhode Island
Kingston, RI 09.2020 - 05.2024
High School Diploma -
Kubasaki High School
Okinawa, Japan 09.2016 - 05.2020
Skills
Report Writing
Affiliations
- Foster Parrots New England Volunteer in Hopkinton, RI.
- Neko Sakura Program Volunteer in Okinawa, Japan.
Timeline
Vet Technician Intern
Westerly Animal Shelter
06.2023 - 08.2023
Laboratory Intern
BAL Laboratory At Thielsch Engineering
05.2022 - 07.2022
Vet Technician Intern
Atlantic Animal Hospital & Wellness Center
05.2021 - 08.2021
Office Assistant
University Of Rhode Island
09.2020 - Current
Bachelor of Science - Animal Science And Technology
University of Rhode Island
09.2020 - 05.2024
Bachelor of Arts - Biology
University of Rhode Island
09.2020 - 05.2024
Minor - Wildlife And Conservation Biology
University of Rhode Island
09.2020 - 05.2024
Cashier
Horse Of A Different Color
05.2020 - 09.2023
High School Diploma -
Kubasaki High School
09.2016 - 05.2020