Alexandra Garlick
Post Graduate
Groton,CT
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work History
Office Assistant
University Of Rhode Island
Kingston, RI
09.2020 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing and copying.
- Interacted with students by email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Edited and proofread documents for accuracy and completeness.
- Edited documents to keep company materials free of grammar errors.
- Supported staff on special assignments.
- 100% Attendance
Cashier
Horse Of A Different Color
Westerly, RI
05.2020 - 09.2023
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Lifted up to 40 pounds at once.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Vet Technician Intern
Westerly Animal Shelter
Westerly, RI
06.2023 - 08.2023
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Provided care for an average of 5 animals daily before surgeries.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Restrained animals to protect veterinarians from potential harm.
- Obtained patient history from owners and performed physical examinations.
- Administered vaccinations to variety of animal species.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Performed fecal examinations, urinalysis and bloodwork.
Laboratory Intern
BAL Laboratory At Thielsch Engineering
Cranston, RI
05.2022 - 07.2022
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Kept laboratory supplies prepared by inventorying stock.
- Maintained documentation on tests performed in lab.
- Conducted 3 daily analytical tests on in-coming samples per day.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Registered and prepared samples for general analytical testing through data entry, weighing and physical homogenization.
- Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
- Followed method or standard instructions and adhered to internal SOPs to eliminate repeat testing, deviations and investigations.
- Collaborated with team members to successfully complete project work.
Vet Technician Intern
Atlantic Animal Hospital & Wellness Center
Charlestown, RI
05.2021 - 08.2021
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected patient biopsies and blood samples for laboratory analysis.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions for up to 10 patients per day.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Maintained clean and safe animal living areas.
- Restrained animals for examination and treatment.
- Observed animals for signs of distress or illness.
- Followed safety protocols for handling animals.
- Assisted in examination and treatment of animals in veterinary clinic.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Education
Bachelor of Science - Animal Science And Technology
University of Rhode Island
Kingston, RI 09.2020 - 05.2024
Bachelor of Arts - Biology
University of Rhode Island
Kingston, RI 09.2020 - 05.2024
Minor - Wildlife And Conservation Biology
University of Rhode Island
Kingston, RI 09.2020 - 05.2024
High School Diploma -
Kubasaki High School
Okinawa, Japan 09.2016 - 05.2020
Skills
Report Writing
Office Administration
Customer Service
Spreadsheet Management
Data Entry
Medical Laboratory Procedures
Speciman Handling and Processing
Equipment Calibration
Safety Compliance
Scientific Writing
Intravenous Injection
Physical Examination
Surgical Assistance
Patient Monitoring
Dietary Recommendations
Treatment Administration
Affiliations
- Foster Parrots New England Volunteer in Hopkinton, RI.
- Neko Sakura Program Volunteer in Okinawa, Japan.
Timeline
Vet Technician Intern
Westerly Animal Shelter
06.2023 - 08.2023
Laboratory Intern
BAL Laboratory At Thielsch Engineering
05.2022 - 07.2022
Vet Technician Intern
Atlantic Animal Hospital & Wellness Center
05.2021 - 08.2021
Office Assistant
University Of Rhode Island
09.2020 - Current
Bachelor of Science - Animal Science And Technology
University of Rhode Island
09.2020 - 05.2024
Bachelor of Arts - Biology
University of Rhode Island
09.2020 - 05.2024
Minor - Wildlife And Conservation Biology
University of Rhode Island
09.2020 - 05.2024
Cashier
Horse Of A Different Color
05.2020 - 09.2023
High School Diploma -
Kubasaki High School
09.2016 - 05.2020