Summary
Work History
Education
Skills
Additional Experience
References
Timeline
Generic

Alexandra Gonzales

Benton,AR

Summary

Strategic communicator and sales professional with over 8 years of experience in education, outreach, and account management. Demonstrated success in expanding market reach, and enhancing engagement in competitive settings. Skilled in forging strong partnerships, resolving complex issues, and training diverse teams. Committed to leveraging technology-driven solutions to achieve impactful results. Currently seeking a long-term opportunity where I can contribute meaningfully and grow within a forward-thinking organization.

Work History

STEAM Instructor & Community Engagement Lead

STARBASE Arkansas
Little Rock, AR

2024-2025

Position concluded due to loss of Department of Defense (DoD) funding.

  • Designed and implemented STEM-based programming using technical tools and collaborative projects, reflecting ease with technical content and rapid learning.
  • Served as the lead community engagement and training liaison, presenting to parents, schools, and military sponsors.
  • Created SOPs and training documentation—skills transferable to post-sale support and product education at Stryker.

PR & Marketing Specialist

American Income
Remote/Arkansas Region

2022-2024

  • Grew assigned territory by approximately 96% year-over-year, significantly surpassing sales targets through personalized outreach, strong referrals, and tailored group presentations.
  • Recognized as a Top PR and Marketing Specialist for Sales Growth four times in the first year, earning high-performance honors in a competitive regional market.
  • Qualified for the company’s Annual Convention based on territory growth, partnership development, and new account acquisition.
  • Led benefits education and product consultations for a wide range of clients, including labor unions, credit unions, professional associations, and schools, adapting strategy to fit each audience’s unique needs and goals.
  • Built lasting partnerships with organizational leaders, ensuring high engagement, strong compliance, and long-term value delivery.
  • Consistently exceeded KPIs for appointments set, closing ratios, and member satisfaction through a mission-driven, consultative approach.

Account Manager – Finance

Subprime Auto Dealership
Sherwood, AR

2021-2022

  • Maintained a 300-account portfolio, managing financing, disputes, and claims with strong attention to compliance and service — directly applicable to handling product issues and post-sale support.
  • Provided real-time conflict resolution, reinforcing your ability to solve problems under pressure.

Director of Recruitment & Enrollment

Arkansas Lighthouse Charter Schools
Jacksonville, AR

2025-Current

Role concluding as a result of the district’s charter conversion with JNPSD, and resulting structural changes.

  • Grew assigned territory by approximately 113% year-over-year, significantly surpassing sales targets through personalized outreach, strong referrals, and tailored group presentations.
  • Recognized as a Top PR and Marketing Specialist for Sales Growth four times in the first year, earning high-performance honors in a competitive regional market.
  • Qualified for the company’s Annual Convention based on territory growth, partnership development, and new account acquisition.
  • Led benefits education and product consultations for a wide range of clients, including labor unions, credit unions, professional associations, and schools, adapting strategy to fit each audience’s unique needs and goals.
  • Built lasting partnerships with organizational leaders, ensuring high engagement, strong compliance, and long-term value delivery.
  • Consistently exceeded KPIs for appointments set, closing ratios, and member satisfaction through a mission-driven, consultative approach.

Education

Bachelor of Arts - Psychology

University of Arkansas At Little Rock
Little Rock, AR

Skills

  • Sales and Outreach: Territory Management, Consultative Selling, Lead Conversion, CRM Tools
  • Training and Communication: Public Speaking, Client Education, Cross-Team Collaboration
  • Tech & Tools: Google Workspace, Microsoft Office, Data Dashboards, Survey Tools, and Social Media Marketing
  • Strategic Operations: Project Management, Enrollment Pipeline Growth, Brand Development
  • Soft skills: relationship building, adaptability, time management, conflict resolution

Additional Experience

Educational & Behavioral Support Roles
Various Programs – Arkansas
2015–2023

  • 8+ years of experience providing direct service and educational support to diverse populations, with a focus on special education and early childhood development.
  • Created and implemented personalized curricula for children ages 6 months to 10 years, demonstrating adaptability and the ability to meet unique individual needs — a skill directly transferable to understanding and meeting client needs in a sales environment.
  • Collaborated closely with families and educators, developing individualized learning plans — similar to how I will work with medical professionals to tailor solutions in Surgical Technologies.
  • Built strong relationships with clients (families and staff), ensuring ongoing communication and support, mirroring the customer-focused approach needed in sales to develop long-term partnerships.
  • Utilized data to track progress and adjust strategies, a skill I can apply in tracking territory growth, client engagement, and sales metrics at Stryker.

References

References available upon request.

Timeline

STEAM Instructor & Community Engagement Lead

STARBASE Arkansas

PR & Marketing Specialist

American Income

Account Manager – Finance

Subprime Auto Dealership

Director of Recruitment & Enrollment

Arkansas Lighthouse Charter Schools

Bachelor of Arts - Psychology

University of Arkansas At Little Rock
Alexandra Gonzales