Alexandra Gonzalez-Horvath
Beaverton,Oregon
Summary
Safety and quality-focused Field Service Engineer providing 8 years of technical experience. Detail-oriented and proactive with a diligent and focused approach to managing projects, mitigating risks, ensuring compliance with regulations and coordinating call responses. Frequently praised as hard-working by my peers, I can be relied upon to help ASML achieve its goals.
Overview
9
9
years of professional experience
Work History
Field Service Engineer
ASML
7451 NE Evergreen Pkwy, Hillsboro, OR 97124
12.2022 - Current
- Perform onsite installation, modification and maintenance of systems and equipment.
- Examine faulty equipment, interpreted reports and analyzed software to diagnose equipment malfunction.
- Disassemble and reassemble complex machinery to repair or replace worn or malfunctioning components.
- Enhance customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Lead efforts in maintaining accurate documentation pertaining to equipment history records, software, and service reports.
- Collaborating with engineering teams during product installation phases to provide valuable insights from a field service perspective.
- Check safety practices and integrity of PPE.
- Streamline workflow processes, reducing downtime and increasing overall productivity in the field.
- Foster a safe working environment by adhering to strict safety protocols and promoting best practices among team members.
- Conduct knowledge sharing sessions within team, contributing to culture of continuous learning and improvement.
AIRCRAFT MECHANIC
United States Air Force
Glendale, AZ
05.2016 - 05.2022
- Hand-selected for maintenance form supervisor to communicate with Lockheed Martin.
- Earned final inspection rights ahead of my peers for aircraft and aircraft forms.
- Chosen for four temporary duty assignments in order to strengthen and demonstrate aircraft capabilities.
- Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.
- Modify aircraft structures, space vehicles, systems, or components, following drawings, schematics, charts, engineering orders, and technical publications.
- Obtained fuel and oil samples to check for contamination.
- Removed components such as landing gear, engines, and flight control.
Education
High School Diploma -
Benicia High School
Benicia, CA06-2014
Skills
- Software Knowledgeable
- Continuous Improvement
- Detail-oriented
- Troubleshooting and repair
- On-site/remote support
- Service documentation
- Strong Communication
- Leadership
- Analytical problem-solving
- Team collaboration
Timeline
Field Service Engineer
ASML
12.2022 - Current
AIRCRAFT MECHANIC
United States Air Force
05.2016 - 05.2022
High School Diploma -
Benicia High School