Alexandra Hafley
West Bloomfield,MI
Summary
Highly skilled and versatile professional with a proven track record in customer service, administrative support, and leadership roles. Adept at managing tasks efficiently, communicating effectively, and creating positive experiences in fast-paced environments. Known for attention to detail, teamwork, and a commitment to excellence in every role.
Overview
5
5
years of professional experience
Work History
Waitress
Mene Sushi
West Bloomfield, Michigan
07.2024 - Current
- Greeted and served customers, making sure they had a great dining experience
- Took and accurately processed orders, including special requests
- Delivered food and drinks quickly and efficiently
- Handled cash and credit transactions, gave change and receipts
- Kept the dining area clean and organized
- Worked with kitchen staff to make sure orders were prepared correctly and on time
- Addressed customer questions and concerns promptly
- Bussed tables as needed during peak hours.
Legal Assistant
Husaynu & Plezia
Birmingham, Michigan
08.2023 - 12.2023
- Answered phones and managed email correspondence
- Organized and filed documents
- Prepared cover letters and estate plan binders
- Served as a witness for signings
- Handled mailing and envelope preparation
- Printed, edited, and organized estate plans and wills
Dog Daycare Attendant
Puppy Pirates
White Lake, Michigan
06.2021 - 08.2021
- Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
- Monitored dog interactions to ensure safety of both animals and humans.
- Enforced strict rules of conduct while interacting with animals in order to prevent potential harm or injury.
- Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
- Kept accurate records of each dog's activities during their stay at the daycare center.
- Maintained professional working relationships with co-workers by communicating effectively.
Camp Counselor
Skull Island Camp
White Lake, Michigan
06.2019 - 08.2021
- Supervised and engaged campers in various activities, ensuring a safe and fun environment
- Planned and led group games, crafts, and outdoor adventures
- Provided guidance and support to campers, addressing their needs and concerns
- Fostered positive relationships and teamwork among campers
- Ensured the camp area was clean and well-maintained
- Communicated regularly with parents about camper progress and activities
- Assisted in organizing and executing special events and themed days
Education
Bachelor of Science - Urban Technology
University of Michigan
Ann ArborSkills
- Customer Service
- Team Collaboration
- Office Management
- Group activity implementation
- Child Supervision
- Positive relationships
- Positive Engagement
- Accurate Recordkeeping
Affiliations
- Enjoy a variety of activities such as painting, reading, and decorating, which contribute to a well-rounded and creative approach to life. Value spending time with friends, reflecting a balanced and social lifestyle.
Accomplishments
- National Spanish, Honors, Art society
- Captain on the Varsity pom and Sailing Team
- Honor Roll all 8 semesters in Highschool
Timeline
Waitress
Mene Sushi
07.2024 - Current
Legal Assistant
Husaynu & Plezia
08.2023 - 12.2023
Dog Daycare Attendant
Puppy Pirates
06.2021 - 08.2021
Camp Counselor
Skull Island Camp
06.2019 - 08.2021
Bachelor of Science - Urban Technology
University of Michigan