Alexandra Hale
San Antonio
Summary
Diligent and adaptable worker with a versatile background in customer service and administration. Skilled in managing diverse tasks and training new employees, contributing to both team success and customer satisfaction. Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills.
Overview
3
3
years of professional experience
Work History
Hostess & Waitress
Halligan's Public House
Warwick, NY
12.2022 - 08.2024
- Assisted in preparing the restaurant for both open and closing shifts
- Informed customers of daily and signature meal items
- Trained new employees
- Accepted reservations and take out orders
- Skilled in POS systems
Administrative Assistant
Middletown Housing Authority
Middletown, NY
06.2021 - 08.2024
- Prepared and maintained accurate records of tenant applications and housing programs.
- Managed scheduling and coordination of appointments for housing inspections and tenant meetings.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Cashier & Waitress
Benito's Pizzeria & Cafe
Warwick, NY
12.2021 - 10.2022
- Processed customer transactions accurately and efficiently.
- Managed cash drawer, ensuring balanced accounts at shift end.
- Assisted in training new staff on register operations and customer service standards.
- Enhanced customer satisfaction through friendly, prompt service during peak hours.
- Collaborated with kitchen staff to ensure timely order fulfillment during busy periods.
Education
Bachelor of Arts - Political Science
Louisiana State University
Baton Rouge, LA05-2028
High School Diploma -
Warwick Valley High School
Warwick, NY06-2024
Skills
- Reliable
- Customer service
- Effective multitasking
- Patience and empathy
- Strong Leadership
- Diligence
- Collaborative
Languages
English
Spanish
Timeline
Hostess & Waitress
Halligan's Public House
12.2022 - 08.2024
Cashier & Waitress
Benito's Pizzeria & Cafe
12.2021 - 10.2022
Administrative Assistant
Middletown Housing Authority
06.2021 - 08.2024
Bachelor of Arts - Political Science
Louisiana State University
High School Diploma -
Warwick Valley High School