Alexandra Harbin
Willis,TX
Summary
Committed counseling student dedicated to providing exceptional care and treatment plans for children, adolescents, and adults facing mental health challenges. Self-directed and energetic, demonstrating outstanding performance in both independent and collaborative environments.
Overview
18
18
years of professional experience
Work History
Small Business Co-Owner and Sales
JP’S Fire Bugs, LLC
02.2020 - Current
- Pest Control Company
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Small Business Owner Hair Stylist
Gry Colour Bar
06.2006 - Current
- Provided professional, friendly, and engaging service that surpassed guest expectations
- Built a loyal customer base by offering personalized attention, promptly addressing concerns, and exceeding expectations
- Increased revenue through effective marketing strategies and nurturing strong customer relationships
- Cultivated a positive work environment that motivated employees to reach their potential and contribute significantly to the company's success
- Utilized social media to promote the business, generate leads, and maximize brand identity
- Handled service payments and assisted guests with inquiries
- Managed inventory by tracking expenses, purchases, and shelf stock
- Oversaw cash flow, business transactions, banking, and accounting processes
Secondary School Science Teacher
Houston Independent School District
08.2020 - 06.2021
- Planned and supported accommodations for students taking state and district assessments.
- Created and implemented educational lesson plans for virtual learners using Microsoft Office suite.
- Emphasized the use of Microsoft Outlook, Word, PowerPoint, and Excel.
- Provided specialized academic instruction and intervention for students with disabilities.
- Offered substantive, timely, and constructive feedback to students and parents.
- Implemented positive behavioral interventions and supported discipline management procedures.
- Actively participated in faculty development, department, and team meetings.
Substitute Teacher
Conroe Independent School District
08.2019 - 06.2020
- Provided safe, secure and positive educational environment through appropriate student supervision and intervention
- Assumed all duties and responsibilities as regular teacher on a given day
- Followed specific standards, policies and procedures of building and district.
Education
Master of Science - Mental Health Counseling
Walden University
Minneapolis, MN11.2025
Bachelor of Science - Psychology
Sam Houston State University
Huntsville, TX08.2019
Skills
- Active Listening
- Verbal and Non-Verbal Communication
- Culturally Sensitive
- Discernment
- Interpersonal Communication
- DSM-5 TR Knowledge
- Positive Attitude
- Attention to Detail
- Punctual and Reliable
- Flexible Schedule
- Conflict Management
Awards
- Deans List 2019
- Psi Chi Honor Society
Volunteer Experience
Children’s Safe Harbor, 03/01/19, 12/01/19
Timeline
Secondary School Science Teacher
Houston Independent School District
08.2020 - 06.2021
Small Business Co-Owner and Sales
JP’S Fire Bugs, LLC
02.2020 - Current
Substitute Teacher
Conroe Independent School District
08.2019 - 06.2020
Small Business Owner Hair Stylist
Gry Colour Bar
06.2006 - Current
Master of Science - Mental Health Counseling
Walden University
Bachelor of Science - Psychology
Sam Houston State University
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