Motivated individual with strong adaptability and work ethic. Brings reliability and initiative to every task while eager to learn and contribute. Committed to supporting team objectives and enhancing workplace dynamics.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Pretty Little Scents
Fayetteville, NC
08.2025 - Current
Developed and implemented marketing strategies to increase brand awareness and customer engagement.
Managed inventory levels, ensuring timely replenishment of popular products.
Created and maintained an efficient online sales platform for customer convenience.
Established strong vendor relationships to secure quality supplies at competitive prices.
Analyzed customer feedback to enhance product offerings and improve service delivery.
Promoted business via social media to generate leads and maximize brand identity.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Daycare Assistant
Two by Two Day Care Development Center
Benson, NC
07.2025 - 11.2025
Assisted in implementing daily activity schedules to promote child development and engagement.
Supported educators in maintaining a safe and nurturing environment for children.
Facilitated communication with parents regarding children's progress and daily activities.
Organized materials and resources for educational activities, enhancing learning experiences.
Participated in training sessions to develop skills in early childhood education best practices.
Collaborated with team members to ensure consistent care and support for all children.
Maintained cleanliness and organization of play areas, promoting a healthy learning environment.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Customer and Sales Associate
Rack Room Shoes Inc.
Smithfield, NC
05.2022 - 12.2022
Processed sales transactions accurately using point-of-sale systems.
Supported inventory management by restocking shelves and tracking stock levels.
Collaborated with team members to meet daily sales goals effectively.
Provided product knowledge to customers, addressing inquiries promptly.
Participated in training sessions to improve sales techniques and product understanding.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
Adapted quickly to new systems, improving personal efficiency in handling customer requests.
Gathered customer feedback to identify trends and inform team strategies for service improvement.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Provided exceptional customer service by addressing inquiries and resolving issues effectively.
Collaborated with team members to enhance store operations and improve customer satisfaction.
Educated customers about promotions and loyalty programs, enhancing engagement and retention.