Sam Shelley
Ravenna,OH
Summary
Small business owner with account management, budgeting, and customer relations experience. Leadership and communication skills support business growth and operational stability. Tech-savvy professional with applied business acumen across daily operations.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Small Business Owner
Shelley Landscaping llc
Ravenna, OH
10.2025 - Current
- Managed daily operations, including scheduling, invoicing, and customer follow-up, resulting in efficient workflow and improved client retention.
- Served as primary contact for customer inquiries, scheduling, and service coordination, enhancing communication and fostering high client satisfaction.
- Resolved client issues through phone, text, and email, ensuring timely resolutions and receiving positive feedback.
- Maintained detailed records and ensured accuracy in client communications, promoting accountability and consistent service quality.
Retail Sales Associate
Rite Aid
North Olmsted, OH
- Delivered friendly, efficient customer service in fast-paced retail environment, consistently achieving daily sales and customer satisfaction goals.
- Facilitated customer purchases, returns, and product inquiries, enhancing shopping experience and fostering repeat business.
- Operated cash registers accurately, handling cash, credit, and debit transactions with zero discrepancies and ensuring smooth checkout processes.
- Ensured store appearance by stocking shelves, rotating inventory, and organizing merchandise, creating a clean and inviting shopping environment.
Education
High School Diploma -
Insight School of Ohio
Columbus, OH05-2017
Associate of Applied Science - Business Management
Th Ohio State University Ati
Wooster, OH09-2026
Skills
- Service coordination
- Customer service
- Client relations
- Invoicing
- Recordkeeping
- Cash handling
- Inventory management
- Customer service
- Small business operations
- Marketing strategies
- Microsoft Excel
- Analytical thinking
- Problem-solving abilities
- Customer service knowledge
Personal Information
Driving License: Yes
Certification
Driver's License
Timeline
Small Business Owner
Shelley Landscaping llc
10.2025 - Current
Retail Sales Associate
Rite Aid
High School Diploma -
Insight School of Ohio
Associate of Applied Science - Business Management
Th Ohio State University Ati