Alexandra Hart
Holton,KS
Summary
Dynamic hospitality professional with extensive experience in customer service and cash handling. Skilled in communicating effectively with kitchen staff and ensuring guest satisfaction, while training new team members to uphold service excellence.
Overview
6
6
years of professional experience
Work History
Waitress
Boomers' Steakhouse
Holton, KS
11.2019 - Current
- Provided exceptional customer service by anticipating guest needs and delivering prompt assistance.
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new staff on restaurant policies, menu items, and service techniques.
- Resolved guest complaints swiftly, enhancing overall dining experience and retention rates.
- Assisted in inventory management by monitoring stock levels and reporting discrepancies to management.
Education
Associate of Applied Science - Health Administration
Rasmussen University
Online05-2021
High School Diploma -
Geneva High School
Geneva, IL05-2005
High School Diploma -
Geneva High School
Geneva, IL05-2005
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Hospitality service expertise
- Memory retention
Timeline
Waitress
Boomers' Steakhouse
11.2019 - Current
Associate of Applied Science - Health Administration
Rasmussen University
High School Diploma -
Geneva High School
High School Diploma -
Geneva High School