Alexandra Heeter
Circleville,OH
Summary
Detailed-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Waitress
Watt Street Tavern
Circleville , Ohio
2022.02 - Current
- Processed payments accurately using cash registers or POS systems.
- Organized take-out orders efficiently according to customer requests.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Performed basic math calculations when computing bills for customers' meals.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted other wait staff members in times of heavy customer traffic.
Crew Member
Dairy Queen Grill & Chill
Circleville , OH
2022.03 - 2024.04
- Maintained an organized work area to ensure efficient operations.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Interacted pleasantly with guests to deliver quality customer service.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Bachelor of Arts And Sciences - Sociology Criminology
Ohio University Lancaster
Lancaster, OH2027-05
High School Diploma -
Logan Elm Schools
Circleville, OH2022-05
Skills
- Customer Service
- Relationship Management
- Team Collaboration
- Check payment processing
- Cash Handling
- Guest Relations Management
- Organization
- Time management and prioritization
Affiliations
- Organizing a memorial golf outing each year to raise money for a scholarship given at Logan Elm Schools.
- Participating in blood drives to give back to my community and one's in need.
References
Michele Turner- Watt Street Manager (614)-670-3917 Email: evamichele69@hotmail.com
Annette Martin - Dairy Queen Manager (740)-466-3697
Asa Elsea - Family friend (740)-412-2611 Email: jelsea@elsea.com
Timeline
Crew Member
Dairy Queen Grill & Chill
2022.03 - 2024.04
Waitress
Watt Street Tavern
2022.02 - Current
Bachelor of Arts And Sciences - Sociology Criminology
Ohio University Lancaster
High School Diploma -
Logan Elm Schools
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