Alexandra James
Phoenix,AZ
Summary
Customer Service with 10+ yrs of experience in addressing and resolving customers problems. Administrative assistant of experience providing office support services. Multitasker, able to handle clerical projects with professionalism. Reliable and resourceful with staff management experience in a wide variety product of establishments.
Overview
8
8
years of professional experience
Work History
Lead Server
Crab N Spice
Glendale, AZ
07.2021 - 03.2022
- As a lead server, Serve, train, and mentor new personal hired.
- Manage the closeout process and distribute tips on a daily basis to front and back of the house.
- Telephone calls to vendors and various others for supplies.
- Process POS transactions including cash, credit, refunds, and kitchen orders.
- Memorized restaurant menu, Ensure diners had positive service, and developing relationships with customers.
Manager
Fitness 4 You Studio
Imperial Beach, CA
09.2014 - 06.2019
- Manage all aspects of the studio, Employees, organization, maintenance, and payroll.
- Coordinate the scheduling shifts for staff.
- Immediately addressed problems with customers and find successful resolutions.
Administrative Assistant, Customer Service
U.S. Financial Management
San Diego, CA
11.2006 - 01.2009
- Reviewed and filled documents.
- Input and updating account information.
- Handling incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Respond to emails from clients or employees.
Education
High School Diploma -
Garfield High School
San Diego, CA07.1998
Skills
- POS System
- Time management
- Customer Service
- Order taking and processing
- Problem solving
- File management
- Multi line phone
- Data entry
- Confidentiality understanding
- Organization skills
- Meeting support
Languages
Spanish
Native or Bilingual
Timeline
Lead Server
Crab N Spice
07.2021 - 03.2022
Manager
Fitness 4 You Studio
09.2014 - 06.2019
Administrative Assistant, Customer Service
U.S. Financial Management
11.2006 - 01.2009
High School Diploma -
Garfield High School
Similar Profiles
Victor HawthorneVictor Hawthorne
Cook at Crab N SpiceCook at Crab N Spice
Salamon Al-assadSalamon Al-assad
Lead Chef at Crab N SpiceLead Chef at Crab N Spice
Bryan WagnerBryan Wagner
Cook at Crab N SpiceCook at Crab N Spice
Yesenia CarmonaYesenia Carmona
Shift Lead at Crab N SpiceShift Lead at Crab N Spice
BrandyAnne WheatenBrandyAnne Wheaten
Float Pharmacy Technician at United Healthcare GroupFloat Pharmacy Technician at United Healthcare Group